Resort The Royal Islander, Cancun, Mexico - www.trivago.ca

Resort The Royal Islander (Cancun, Mexico)

Resort The Royal Islander (Cancun, Mexico)

About The Royal Islander

This beautiful resort is right on the beach has views of the Caribbean, Nichupte Lagoon, and their expertly landscaped gardens. Each of the rooms at this all suite property have free Wi-Fi, a TV, coffee maker, microwave, mini fridge, and in-room safe. Some of the suites have full kitchens and balconies. An outdoor pool, tennis courts, spa, fitness center, and a game room are available for the enjoyment of their guests. Convenient services are also available such as laundry, baby-sitting, a salon, and a doctor on call. The Royal Islander had three restaurants on-site, ranging from casual to fine dining. Guests can use the restaurants at The Royal Caribbean next door as well. There are many attractions close by The Royal Islander including the Mayan temples at El Rey, Playa Delfines, and Interactive Aquarium. This accommodation is also known as Royal Islander, Royal Islander Cancun, Royal Islander Condo, and Royal Islander Condo Cancun.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Blvd. Kukulcan, km 17,5 Retorno Gucumatz, 77500, Cancun, Mexico

Rating overview

9.2
trivago Rating Index based on 4182  reviews from:
  • Location
    Excellent  8.7 / 10
  • Rooms
    Excellent  8.7 / 10
  • Service
    Very good  8.4 / 10

Positive Reviews

positive:

You get the use of four different resorts

The Royal Islander is part of a chain of four resorts in the Caribbean. Many guests took advantage of their complimentary shuttle service which runs to each of the resorts. This enabled them to sample different restaurants, or use a different pool if one was crowded, among other advantages.

positive:

The rooms are beautifully appointed

Guests very much appreciated all the features in their suite. The full kitchen in some of the suites made it easy for guests to enjoy a home cooked meal or a midnight snack during their vacation. The furniture on the balcony made it the perfect place to enjoy a cup of coffee in the morning while gazing at the beautiful Nichupte Lagoon.

positive:

The location is excellent

Just a short distance from the resort are all kinds of shops, restaurants, and attractions. The most famous attraction is the nearby Mayan ruins at El Rey, and guests found lots of other exciting things to see, such as Interactive Aquarium, Playa Tortugas, and Dubai Palace Casino.


Negative Reviews

negative:

They could use some more front desk clerks

Quite a few reviews complained of having to wait an excessive amount of time to check in. Many expressed that more adequate staffing would resolve this problem, and that they could not understand why the management didn't do something about it.

negative:

It's getting a little tired

Some guests found that the furnishings and carpets were getting a bit worn, and hoped that they would be replaced soon.

negative:

They'll nickel and dime you

The Royal Islander charges a bit extra for a number of services at the resort. Guests have to pay to use the fitness center and weight their luggage among other things. Having already paid to dollar for their room, some guests found these extra charges obnoxious. They also did not appreciate some of the hotel's financial security polices, finding them to be disrespectful and untrusting.


All amenities

Hotel facilities
  1. Lift
For children
  1. Childcare
  2. Kids' club
  3. Organised activities for kids
Wellness / Spa
  1. Massage
Accessibility
  1. Wheelchair accessible
Room facilities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Electric kettle
Sports facilities
  1. Volleyball
  2. Boat rental
  3. Bike rental
  4. Golf course

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

Blvd. Kukulcan, km 17,5 Retorno Gucumatz , 77500 , Cancun , Mexico
Telephone: +52(998)8810100 | Fax: +52(998)8850032 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

Interesting hotels nearby The Royal Islander

These hotels may also be interesting for you...

Destinations nearby The Royal Islander

Other destinations close to The Royal Islander

Explore nearby attractions