Tucked away under its namesake Tunnel Mountain, this resort offers suites, condos, and cabins in a stunning location in the heart of Banff National Park. All rooms and cabins are fitted with a cable TV with many also including a private balcony or patio and a fireplace. The condos and cabins feature pull-out sofas; free Wi-Fi is available across the board. Tunnel Mountain Resort offers guests a heated indoor swimming pool, sauna, steam room, and a fully-equipped fitness centre. Outdoor parking is complimentary, there are also laundry facilities and a children’s playground. Guests can utilise the BBQ area’s outside, whilst all guest rooms have self-catering kitchen facilities or a kitchenette. Several restaurants are within a ten-minute walk. The Tunnel Mountain Resort is located just under a kilometre from Banff town centre, whilst there are dozens of outdoor activities within a short drive. Banff Upper Hot Springs is two and a half kilometres from this property.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Many of the rooms offering balconies have excellent views of the stunning backdrop of Banff National Park. Guests regularly comment upon the tranquil setting of the resort and appreciate the close proximity to the mountains. The views from the property are often a guest's favourite aspect.
The resort is equipped with an indoor pool, hot tubs, sauna and a steam room; this range of leisure facilities is frequently praised in reviews of the property. Multiple guests mention enjoying the relaxing facilities of this resort especially after a long day of hiking or skiing.
Many guests state that the resort provides free bus passes to take the shuttle into Banff town. The resort is set on the outskirts of Banff and guests appreciate being given a free bus pass to avoid a lengthy walk or the issue of finding parking in the town.
There have been frequent reports of poor cleanliness standards at this property, with guests mentioning a range of issues when checking into rooms. Dozens of reviews comment on dirty floors, hairs left in bathrooms, and unclean kitchen facilities. Communal facilities such as the hot tubs have also been subject to criticism from guests regarding cleanliness.
Several guests comment on tired furniture in the rooms and suites of this resort, stating many items need a refreshment. Various rooms items such as sofas, beds, ceiling fans, are picked out by guests for being worn and torn. Kitchen facilities are also often described as sub-standard.
Eating in-house at this resort is not possible as there is no restaurant, consequently there is no breakfast offered either. Guests criticise this factor and report having to venture into town for any form of meals, something that many reviews state to be inconvenient especially at breakfast time.
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