Rosedale On Robson Suite Hotel

The hotel is highly regarded for its spacious suite accommodations, which consistently feature kitchenette facilities and separate living areas, providing a comfortable and flexible stay. Its excellent central location is a significant draw, placing guests within easy reach of major attractions and dining options. The exceptionally friendly staff also receives widespread praise, contributing significantly to a positive guest experience. This hotel is particularly well-suited for families seeking ample space and self-catering options, sightseers who appreciate walkability to key landmarks, event-goers due to its proximity to arenas, and business travelers looking for a convenient downtown base with dedicated workspace. To enhance your stay, consider requesting a room on a higher floor for better views, and be aware that confirming breakfast inclusion at the time of booking is advisable as it may vary by reservation type.

Facilities & Amenities
Guests consistently appreciate the convenience of the in-room kitchenette, which typically includes a stove, oven, microwave, large refrigerator, coffee maker, and essential dishes and utensils, allowing for self-catering. The hotel also offers a pool, hot tub, sauna, and steam room, providing excellent options for relaxation, though some guests note the pool can be cool or the hot tub jets may not always function optimally. A fitness center is available with exercise bikes and treadmills, though some find it basic. Free Wi-Fi is provided, ensuring connectivity. While the elevators are generally functional, some guests report them being slow or occasionally glitchy. Additionally, coin-operated guest laundries are conveniently located on odd-numbered floors, and hotel-branded umbrellas are a thoughtful touch.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with many guests describing rooms as spotless and immaculate. While the overall room condition is frequently noted as being a bit dated or in need of updating, this is often balanced by the rooms being exceptionally clean and well-maintained. Guests rave about the comfortable beds and nice pillows, ensuring a restful sleep. The bathroom facilities are generally clean and spacious, offering good water pressure, though some find the shower-over-bath setup less convenient or the fixtures a bit dated. Noise levels can be mixed; while some rooms are quiet, others experience street noise, the rattling of the refrigerator, or the sound of nearby fire station sirens. Some guests also mention a lack of sufficient electrical outlets for modern devices.

Dining & Food Quality
The hotel offers a continental breakfast, which receives mixed feedback. Most guests find it adequate and a convenient way to start the day, with options such as cereals, toast, large muffins, croissants, fruit, yogurt, and various hot and cold beverages. However, some guests who booked through third-party sites were surprised to find breakfast was not included, and a few found the breakfast area to be somewhat basic or lacking in atmosphere. The on-site restaurant and bar, Original Joe's, is frequently mentioned as a convenient option for meals and drinks, offering a sports-oriented atmosphere and good happy hour specials.

Location & Accessibility
The hotel's central location is overwhelmingly praised as a major highlight, offering exceptional walkability to numerous downtown attractions. Guests can easily reach venues like BC Place and Rogers Arena, explore the vibrant dining and shopping scenes of Yaletown and Robson Street, and access the Vancouver Public Library. Public transportation, including SkyTrain stations, is conveniently close, providing easy access to the airport and other parts of the city. While parking is available on-site and generally considered reasonable for a downtown location, guests should be aware of the associated fees. The proximity to a fire station means that occasional siren noise can be heard, particularly for rooms facing that direction.

Staff & Service
The hotel staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the smooth and efficient check-in and check-out processes, with many appreciating the hotel's willingness to accommodate early arrivals. The concierge and bell staff are particularly commended for their extensive knowledge of the city, providing valuable directions and recommendations. While most guests report positive interactions with housekeeping, some note that daily room cleaning or towel changes may not be included for all booking types, particularly for longer stays or timeshare reservations, requiring an additional charge. Some guests also express concerns regarding the security and additional fees associated with bag storage services.

Additional Information
Guests frequently note that while the hotel is exceptionally clean and comfortable, its overall decor and furnishings appear dated, reflecting an older style that some find charming and others feel is in need of a refresh. A recurring point of feedback, particularly for those booking through third-party platforms or timeshare programs, is that certain amenities like breakfast or bag storage may incur additional charges or have different inclusion policies compared to direct bookings. In-room amenities include thoughtful touches like complimentary umbrellas, though some guests wish for more modern features such as smart TVs or additional electrical outlets. A few guests have raised concerns about hotel security, specifically regarding the lack of key card access for elevators to individual floors and the absence of security cameras in hallways.