Rodd Moncton

This hotel is highly regarded for its exceptional staff and service, consistently described as friendly, helpful, and accommodating, creating a welcoming atmosphere for guests. Its signature feature is its prime location directly on the riverfront, offering convenient access to the Tidal Bore viewing area and the scenic Riverwalk. The hotel is an excellent fit for sightseers and families looking to explore downtown attractions, as well as business travelers due to its central position. Pet owners will also find it particularly welcoming. Guests frequently praise the hotel's cleanliness and the comfort of its rooms, along with the complimentary hot breakfast. To enhance your stay, consider requesting a room facing the river to minimize street noise, and be sure to check the Tidal Bore schedule at the lobby.

Facilities & Amenities
Guests appreciate the hotel's practical facilities, including ample and free parking that is often described as wide and secure. The seasonal outdoor pool is a popular amenity, especially for families, noted for being clean and heated. While the hotel is an older building, some common areas like the lobby and breakfast room are well-maintained and welcoming. The breakfast area also features games, sofas, and TVs, providing a comfortable space beyond meal times. Some guests noted the presence of an elevator, though accessibility to all parts of the hotel might involve some stairs. The hotel also offers specific amenities for pets, such as a designated spot to take dogs outside.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing their rooms as tidy, immaculate, and well-maintained. The beds are consistently praised for being very comfortable, often highlighted as a key factor for a restful sleep, complemented by fluffy pillows. While some rooms are described as modern and recently renovated, others are noted as being a bit dated. A significant recurring issue is noise levels, particularly in rooms facing the street, where traffic noise from cars and motorcycles, as well as general street sounds, can be disruptive. Some guests also reported thin walls, leading to noise from neighboring rooms. The hotel attempts to mitigate this by providing earplugs in street-facing rooms. In-room amenities like the heat/AC unit can sometimes be noisy or inconsistent, and some guests experienced issues with toilets or showers.

Dining & Food Quality
The complimentary breakfast is a highlight for many guests, consistently described as hot, varied, and tasty. The breakfast variety typically includes both cold and warm items, such as scrambled eggs, sausages, toast, bagels, fresh fruit, and coffee. A unique feature is the pancake machine, though some guests found the pancakes to be rubbery. While the coffee is often praised as excellent, some found the scrambled eggs to be undercooked or of lower quality. The breakfast area itself is noted as bright, sunny, and comfortable, though some guests reported issues with limited seating during peak times. Most guests found the overall food quality to be good for a complimentary offering, despite minor criticisms regarding specific items or the use of paper plates and plastic utensils.

Location & Accessibility
The hotel boasts an excellent central location in downtown Moncton, making it highly convenient for guests. It is situated directly on the river, providing easy access to the Tidal Bore viewing area and the scenic Riverwalk and boardwalk, which are popular for strolls. Guests can easily walk to numerous restaurants, bars, theaters, and shopping areas, including the Avenir Centre. The hotel's proximity to major highways also makes it easily accessible for those traveling by car. Ample and free parking is available on-site, adding to the convenience. The hotel is considered a secure property, with key card access required for entry, which guests appreciate.

Staff & Service
The staff at this hotel consistently receive glowing reviews for their exceptional friendliness, helpfulness, and accommodating nature. Guests frequently highlight the attentive service provided by the entire team, from the front desk to housekeeping. The check-in and check-out processes are described as quick, easy, and smooth, contributing to a positive first and last impression. Many guests shared instances of staff going above and beyond, such as providing specific accommodations for fragrance sensitivity, offering complimentary cookies at check-in, or providing real utensils and glassware for outside food. The hotel's pet-friendly service is also frequently praised, with staff showing genuine warmth towards furry companions.

Additional Information
The hotel is notably pet-friendly, with staff often providing treats at check-in and offering guidance on suitable outdoor areas for pets. Guests appreciate the hotel's security measures, including key card entry for the lobby 24/7, which enhances a sense of safety. For rooms facing the street, the hotel thoughtfully provides earplugs to help mitigate the considerable traffic noise. While the hotel is an older building, many areas have been recently renovated, though some guests noted a mix of modern and dated elements, particularly in the hallways or certain room types. Some guests were surprised to find the property operates as a hotel/motel combo, with some rooms offering direct drive-up access.