Residence Inn by Marriott Moncton

This hotel is highly regarded for its spacious suites equipped with full kitchens, offering a comfortable and convenient stay that feels like a home away from home. Its central downtown location is a significant draw, placing guests within easy walking distance of numerous attractions, dining establishments, and entertainment options. The complimentary breakfast consistently receives praise for its variety and quality, contributing to a positive start to the day. The hotel is particularly well-suited for families seeking ample space and kitchen facilities, business travelers needing extended stay amenities, and pet owners due to its accommodating policies. Couples and sightseers also find the location ideal for exploring the city. To enhance your experience, consider requesting a room facing away from the main street to minimize potential noise, and be prepared for the possibility of paid parking.

Facilities & Amenities
The hotel offers a range of facilities for guest enjoyment, though feedback is mixed regarding their condition. Many guests appreciate the presence of an indoor pool and hot tub, which are popular amenities, especially for families. However, some reviews indicate that the pool water can be quite cold, and the hot tub has frequently been described as dirty, murky, or out of order, with non-functional jets. A fitness center is available, equipped with a treadmill, elliptical, and free weights, along with towels and filtered water. Laundry facilities are provided, though some guests noted that certain machines were out of order. The hotel also features EV charging stations, specifically for Tesla vehicles, which is a convenient amenity for electric car owners.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many guests consistently praise the spacious rooms and suites, highlighting the convenience of the full kitchens equipped with a fridge, stove, and dishwasher, along with utensils and dishes. The beds are often described as comfortable, ensuring a restful sleep. However, some guests reported issues with the overall cleanliness, mentioning dirty dishes, hair on bedding, pet hair on couches, and a persistent musty or damp smell in some rooms. Concerns were also raised about the condition of appliances, with some being old or non-functional, and general wear and tear, including broken fixtures and stained furnishings. Noise levels can be an issue, with reports of street noise from the main road and occasional hallway noise from other guests.

Dining & Food Quality
The complimentary breakfast at the hotel is a consistent highlight for many guests, frequently described as great, delicious, and offering an amazing selection. The breakfast variety includes both hot and cold options such as eggs, bacon or sausage, waffles, fresh fruit, cereal, yogurt, and pastries, along with coffee and juice. The breakfast room staff are often commended for their friendliness and diligence in keeping items replenished and the area clean. However, during peak times, the breakfast area can become very crowded, leading to challenges in finding a table and occasional delays in restocking food or clean plates. An added convenience is the presence of an on-site restaurant, The Keg, located within the same building.

Location & Accessibility
The hotel boasts an excellent central location in downtown, making it highly convenient for guests. It is within easy walking distance of numerous restaurants, bars, and shops, as well as popular attractions like the Tidal Bore Park and river trails. Its proximity to the Avenir Centre and easy access to major highways also makes it a suitable base for exploring the wider region. However, parking is a significant and frequently mentioned concern. It is typically paid parking, often described as expensive, limited, and difficult to find spots, especially during busy evenings or weekends. The underground parking can be cramped, and some guests noted challenges with access to the lobby from the parking area.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the welcoming and professional demeanor of the front desk team, who are often described as efficient and accommodating during the check-in and check-out processes. The breakfast staff are also commended for their diligence and positive attitudes. While many guests report positive interactions and quick responses to requests, some experiences with housekeeping were mixed, with occasional reports of services not being performed as expected or items not being replenished. The hotel's pet-friendly service is also appreciated by guests traveling with animals.

Additional Information
The hotel maintains a pet policy that allows guests to bring their animals, though some guests were surprised by an additional fee. The apartment-style rooms with full kitchens are particularly well-suited for extended stays, providing a comfortable and self-sufficient environment. While some reviews suggest the hotel's decor and furnishings are a bit dated and could benefit from updates, many guests still find the property clean and well-maintained. Rewards program benefits are available for loyal guests, with some members reporting perks like free parking. The hotel also offers laundry facilities for guest use, which is a convenient feature for longer visits.