About Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa is a stunning mountain-style lodge located on Banff Avenue.
Guestrooms feature either a king size bed or two queens or doubles, tea and coffee making facilities, mini fridge, safe, daily housekeeping, television, free Wi-Fi, clock radio, hairdryer, iron and fan. Superior rooms and suites are also available.
The hotel boasts a hot pool, concierge, complimentary newspapers, fitness facilities, free underground heated parking, 24-hour reception, yoga classes, ski storage, and the Red Earth Spa and steam room.
The Keg Steakhouse & Bar is open for breakfast, lunch and dinner and room service is also available during restaurant hours.
There are many places of interest close to the Banff Caribou Lodge & Spa. The Banff Gondola takes visitors to the top of the Sulphur Mountains. Night skiing is available at Mount Norquay and canoes can be hired at the Canoe Docks. This accommodation is also known as Banff Caribou, Banff Caribou Lodge, Caribou Banff, and Caribou Banff Lodge.
Small, dim rooms
Rooms are reportedly on the small side, according to some guests, especially if you have quite a bit of luggage. They are also reported as being a little dark.
Service at meal times could be improved
Although staff are reported as very friendly, their efficiency could apparently use improvement at mealtimes. A handful of guests have used words such as "chaotic" to describe the service and at times staff have come across as inexperienced.
Lack of air conditioning
Rooms would benefit from air conditioning, which is currently absent. A fan is provided but this is apparently not always enough to keep the room at the right temperature during the Summer months.