Delta Hotels St. John's Conference Centre

The hotel's most striking feature is its exceptionally friendly and helpful staff, who consistently go above and beyond to ensure a positive guest experience, often compensating for the property's aging appearance. This hotel is a popular choice for conference attendees and business travelers due to its direct indoor connection to the convention center and arena, offering unparalleled convenience. Many guests also find it ideal for sightseeing and leisure travelers seeking a central downtown location, with its easy access to local attractions and nightlife. While the property is frequently described as dated and in need of renovation, guests consistently praise the cleanliness of the rooms and the comfortable beds. To make the most of your stay, consider requesting a room on a higher floor for a better view of the harbor, and be prepared for potential noise from the lively downtown area, especially on lower floors, as some guests noted.

Facilities & Amenities
Guests frequently comment on the hotel's swimming pool, sauna, and hot tub, which are popular for relaxation, though many note these facilities are dated and could benefit from renovation, with some reporting issues like rust, mold, or clogged drains in the pool area. The fitness center is also available, but several guests found it disappointing, describing the equipment as old and the air circulation poor. The hotel features a convenient Starbucks kiosk in the spacious and bright lobby, which serves as a popular meeting point, though it can get busy and loud. Most guests appreciate the numerous elevators for quick access, but some experienced issues with loud noises or temporary outages, and noted that a room key is required for access. Rooms are equipped with a fridge and coffee machine, and ice machines are available on floors, though some were out of order. Wi-Fi is generally available and free, but some guests reported it being an unsecured network or intermittent.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its cleanliness, describing rooms as spotless, very clean, and immaculate, contributing to a comfortable stay. The beds receive widespread praise for being amazingly comfortable, ensuring a restful night's sleep, though a few guests found them too soft or noted limited pillow thickness options. Rooms are generally described as spacious, offering ample room for guests, and many boast harbor views or city views, enhancing the overall experience. However, a significant number of reviews highlight that the rooms are dated and in need of renovation, with issues such as worn carpets, peeling wallpaper, water damage, and stained or rusted bathroom fixtures. While most guests found their rooms quiet, some reported noise from hallways, other guests, or outside traffic. In-room amenities typically include a fridge, coffee maker, and a large washroom with a bathtub and shower, though some noted issues with shower functionality or low toilets.

Dining & Food Quality
The hotel's restaurant receives positive feedback for its food quality, with many guests enjoying outstanding dinners and good meals, making it a convenient option without needing to venture far. The breakfast buffet is frequently praised for being beautiful, excellent, and very good, offering a wide variety of options, though some guests found it expensive or noted it could be hectic during peak times with tour groups. Most guests appreciate the convenience of room service, describing it as fast, easy, and offering amazing food with good variety, though a few found the portion sizes pricey. The hotel also features a bar area, which is generally well-regarded by guests. While the overall dining experience is positive, some guests expressed disappointment with the limited vegetarian options available on the restaurant menu, noting a lack of protein-rich choices.

Location & Accessibility
The hotel's central location is a significant highlight for guests, placing it within easy walking distance of downtown attractions, including Water Street and George Street, known for their restaurants, shops, and nightlife. Its proximity to the convention center and the Mary Browns Center (arena), with an indoor connecting walkway, is particularly convenient for conference attendees and event-goers. Many guests appreciate the ease of access to the harbor and other city landmarks. Parking is a recurring topic with mixed feedback; while some found it easy and convenient, others reported issues with it being paid, expensive, under construction, or having limited availability, leading to frustration and even vehicle damage due to tight spaces or unclear markings. Some guests also noted concerns about security in the outdoor parking area.

Staff & Service
The hotel's staff consistently receives exceptional praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting their willingness to go above and beyond to ensure a positive stay. Guests frequently commend the staff for being knowledgeable about the area and accommodating various requests, from early check-ins to room preferences. The check-in process is often described as fast, quick, and seamless, contributing to a smooth arrival, though some guests experienced delays or found certain front desk interactions to be less welcoming. Housekeeping staff are noted for being accommodating and friendly, ensuring rooms are well-maintained. Overall, the commitment to excellent service from all team members, including those in the restaurant and at the front desk, is a standout feature that significantly enhances the guest experience.