Fairfield Inn & Suites St. John's Newfoundland

The hotel is highly regarded for its friendly staff, clean rooms, and a complimentary hot breakfast, making it a popular choice for many travelers. Its signature feature, the indoor pool with a waterslide, provides exceptional entertainment, particularly for families with children. The hotel caters well to a diverse range of guests, including families, couples, business travelers, medical travelers, pet owners, seniors, and shoppers. For families, the hotel's focus on fun amenities like the pool, combined with its welcoming atmosphere and comfortable accommodations, makes it an excellent choice for a relaxing getaway. Its convenient location near shopping and medical facilities also appeals to shoppers and those traveling for medical appointments. To enhance your stay, guests should consider going to breakfast early to avoid peak times and ensure ample seating. If traveling with children, be aware that the pool can be very busy, especially during peak hours, and some guests recommend checking pool operating status in advance.

Facilities & Amenities
The hotel's indoor pool with its exciting waterslide is a major highlight, consistently praised by guests, particularly families, for providing hours of entertainment. While the pool can get busy, it is generally well-maintained, though some guests noted occasional closures for maintenance or issues with water temperature. The fitness center is well-equipped for those looking to maintain their workout routine. Guests appreciate the convenience of free Wi-Fi throughout the property, though some experienced inconsistent or slow connections. Rooms are typically equipped with a mini-fridge, microwave, and a coffee maker, adding to guest comfort. The hotel also offers laundry facilities on-site, which is a significant convenience for longer stays. Elevators are secure, requiring key card access, enhancing guest safety, though some guests noted occasional issues with elevator availability or accessibility for those with mobility concerns.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its clean rooms and overall tidiness, contributing to a pleasant stay. The beds are consistently described as comfortable, ensuring a restful night's sleep for most visitors, though a few found them too firm or noted issues with pillows. Many rooms are noted for being spacious and quiet, providing a relaxing environment. In-room amenities such as the coffee maker and large bathrooms with spacious showers are appreciated. However, some guests reported isolated issues with bathroom cleanliness, including toothpaste residue or mold, and occasional carpet stains. There were also mentions of air conditioning not functioning optimally in some rooms and noise from adjacent rooms or hallways, particularly when the hotel was busy with groups. Some guests also desired more storage space and towel hooks in the rooms, especially for longer family stays.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, often described as hot and offering a good variety of options, surpassing typical continental offerings. Guests appreciate the convenience and quality of items like eggs, sausages, hash browns, and a waffle station. However, feedback on the breakfast experience is mixed; some guests found the food repetitive over multiple days, while others noted issues with cold food or items running out, such as coffee or juice. The layout of the breakfast area was occasionally criticized for being awkward, leading to congestion, and seating could be challenging to find during peak hours. Some guests also expressed a desire for more diverse meat options beyond turkey bacon or bologna, and more non-dairy milk alternatives. The hotel does not have a full-service restaurant on-site, which some guests noted.

Location & Accessibility
The hotel boasts a convenient location, making it easily accessible and well-situated for various activities. It is particularly praised for its proximity to shopping centers, including the Avalon Mall, and numerous restaurants and services, with popular spots like Fionn MacCool's and Starbucks located nearby. Guests find it ideal for shopping trips and those with medical appointments due to its central placement. While it offers easy access to the highway, some guests noted that it is a bit of a drive from the downtown tourist area. The availability of free parking is a significant advantage for guests traveling by car, providing convenience and cost savings. The area around the hotel is generally considered safe and well-lit, contributing to a comfortable stay.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight instances of staff going above and beyond, such as assisting with lost items, facilitating early check-ins for medical reasons, or providing excellent local recommendations. The check-in and check-out process is generally described as quick and seamless. Many reviews commend the attentive service provided by front desk personnel and housekeeping staff, who are responsive to requests. While most experiences with housekeeping are positive, some guests noted inconsistencies in room cleaning frequency, with rooms only being serviced every other day, and occasional oversights in replenishing supplies. Overall, the staff's dedication to providing a welcoming and supportive environment significantly enhances the guest experience.

Additional Information
The hotel maintains a pet-friendly policy, accommodating guests traveling with their animals, though a specific fee applies. Guests should be aware that room cleaning services are typically provided on an every-other-day schedule, which some found less convenient for longer stays. The hotel emphasizes security, with features like key card access for elevators and well-lit parking areas. While the pool is a major attraction, some guests reported accessibility issues with the pool door for those with mobility concerns. There were also isolated mentions of Wi-Fi connectivity issues, particularly for streaming or gaming, which could be frustrating for some users. The hotel is noted for offering senior rates and generally providing good value, especially with the included breakfast and amenities.