Tampa Airport Marriott

The hotel's signature feature is its unparalleled direct connection to the airport terminal, allowing guests to walk straight from their flight to their room. This makes it an ideal choice for early morning flight passengers, business travelers, and those with long layovers or cruise connections. Guests frequently highlight the staff's exceptional friendliness and the overall cleanliness of the property. While many appreciate the convenience, some note that the hotel is showing its age, with ongoing renovations. For a seamless travel experience, consider utilizing the hotel's direct airport access and be aware of potential parking costs, which are frequently mentioned.

Facilities & Amenities
Guests appreciate the convenience of the hotel's various facilities, which enhance their stay. The pool area is a popular spot, often described as refreshing and offering views of the runway, though some guests noted it could be chilly despite being heated. A well-equipped gym or fitness center is available, providing a convenient option for exercise, and some reviews mention the availability of free water bottles there. The hotel also features a Starbucks and a snack shop for quick refreshments. While most guests find the elevators efficient, some have experienced delays or confusion due to ongoing repairs or their layout. Most guests expect Wi-Fi to be complimentary, but some have found it incurs an extra charge, which is seen as an outdated policy.

Cleanliness & Room Comfort
The hotel generally receives positive remarks for its cleanliness, with many guests describing rooms as sparkling and well-maintained. The beds are frequently praised for being comfortable, ensuring a restful night's sleep, though a few guests found them to be too firm. Rooms are often noted as spacious, providing ample room for guests and their luggage. However, some reviews indicate that the hotel's age is apparent, with rooms feeling dated and in need of refurbishment, mentioning issues like a rattling air conditioning unit, peeling bathtubs, or fixtures that are bent or misaligned. While many rooms are quiet, some guests experienced noise from elevators, hallways, or adjacent rooms, impacting their sleep. Basic amenities like a coffee maker and mini-fridge are typically available, but some older rooms lack modern conveniences like USB plugs.

Dining & Food Quality
Guest feedback on dining options is varied, with many appreciating the convenience of having several choices within the hotel and directly accessible from the airport. The breakfast receives mixed reviews; some find it very good, especially the options in the concierge lounge, while others describe it as average or expensive for what is offered. The restaurant and bar areas are generally well-regarded, with specific mentions of good food quality, such as a great meatloaf dinner or delicious room service. However, some guests have encountered issues with room service, noting a lack of physical menus, reliance on apps, and cashless payment policies, which can be inconvenient. The café and Starbucks located near the lobby are popular for quick bites and coffee, with the Starbucks being open 24 hours.

Location & Accessibility
The hotel's central location directly within the airport terminal is its most significant advantage, making it exceptionally convenient for travelers. Guests can easily walk from baggage claim or their gates directly into the hotel, eliminating the need for shuttles or taxis. This proximity is highly valued for early morning flights or late arrivals. The hotel is also well-situated for accessing other airport amenities, including various restaurants and shops located before security checkpoints. While the immediate area is the airport, guests note easy access to downtown Tampa, stadiums, and other attractions, though some mention it's about a 15-minute drive. Parking is available, including valet service, but it is frequently cited as expensive, with some guests expressing dissatisfaction over the cost and the condition of parked vehicles.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the quick check-in process and the staff's willingness to go above and beyond to assist with requests, from luggage handling to providing local information. Many reviews commend the attentive service provided by front desk associates, bellhops, and restaurant staff, contributing significantly to a positive guest experience. The concierge lounge staff, in particular, are noted for creating a welcoming atmosphere and providing excellent service. While the vast majority of feedback is positive, a few isolated incidents mention rude or unhelpful staff, particularly concerning issues like internet access or room service ordering, but these appear to be exceptions rather than the norm.

Additional Information
Guests should be aware that the hotel operates as a cashless business, meaning all payments for dining and services must be made electronically. This policy has caused some inconvenience for guests expecting to use cash. The hotel offers a day pass for non-guests, providing access to amenities like the pool and gym, which includes luggage storage, a useful option for those with long layovers. While the hotel is undergoing renovations, some areas still show signs of being dated, which can impact the overall guest experience. Guests with elite loyalty status often appreciate the rewards program benefits, such as access to the concierge lounge and complimentary water, though some have noted inconsistencies with these perks. The hotel also has a lost and found service that has successfully returned forgotten items to guests.