Guests have reported that the rooms here are of an excellent standard. Cleanliness and comfort levels are considered high but guests also note specific highlights such as the open fires, modern en-suite facilities, and wonderful views of the surrounding area.
positive:
Superb location
The location of this hotel has proved consistently popular. Guests have loved the setting on the lake and mention that the walk to shopping and dining at the resort is a short one. The ease of access to skiing is another obvious highlight.
positive:
Great facilities
Overall, guests have been impressed with the facilities on offer at this five-star hotel. There are some issues but feedback is generally good. Guests have found the various facilities easy to access and well maintained.
Negative Reviews
negative:
Service could be improved
While there is plenty of positive feedback concerning the standard of service here, there are some disappointments too. Guests have reported that the valet staff is not always available outside as well as noting that conversing in English can be a problem for many of the reception staff.
negative:
Restaurant may disappoint
The on-site restaurant attracts some mixed feedback. Guests have found the cost of dining can be prohibitive as well as noting various examples of where the standard of service has not lived up to five-star expectations.
negative:
Minor issues with spa
Guests haven’t been overwhelmingly impressed with the spa here, often describing it as on the small side and less than opulent in appearance. Plus, for many guests, the spa closes too early. On the plus side, the therapists are said to be excellent.
All amenities
Wellness / Spa
Beauty salon
Massage
Sauna
Hot tub
Body treatments
Hammam
Hot stone massage
Hotel facilities
Business centre
Entrance Hall/lobby
Express check-in
Lift
Gym
Car park
Terrace
Porter service
Hotel bar
Outdoor swimming pool
Conference rooms
Non-smoking rooms
Computer with Internet
Casino in the hotel
Restaurant
24-hour reception
Direct beach access
Sun umbrellas
Deck chairs
Towels at the pool
Laundry service
Spa
WiFi in public areas
Room service
24-hour room service
Hypoallergenic rooms
Concierge
Airport shuttle
Free WiFi in public areas
Pool
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Temperature screening
Masks provided
Safe distance
Response protocol
Online check-in/check-out
New safety protocols
Cashless payment
For children
Childcare
Accessibility
Wheelchair accessible
Accessible hotel
Accessible bathroom
Accessible parking
Room facilities
Balcony (upon inquiry)
Fireplace
Shower
Ironing board
Openable windows
Television
Hairdryer
Central heating
Electric kettle
Air conditioning
Minibar
Pay-TV
Desk
Sitting area
Telephone
Safe
Cable TV
WiFi
Fan
Hypoallergenic bedding
Free WiFi (rooms)
Flatscreen TV
Sports facilities
Boat rental
Bowling
Bike rental
Golf course
Minigolf
Horse riding
Skiing
Surfing
Tennis court
Hiking trail
Yoga
Suitable for
Gay-friendly
Theme / Type
Boutique hotel
Arrival / Departure
Check in: 16:00
Check out: 12:00
Contact
3004, chemin de la chapelle , J8E 1E1 , Mont-Tremblant , Canada Telephone: +1(819)4253400 | Fax: +1(819)4253480