Hotel Indigo Anaheim By Ihg

This hotel is a popular choice for its exceptional proximity to Disneyland and the Anaheim Convention Center, making it an ideal base for both leisure travelers and business travelers. Its signature feature is the provision of free, secure parking, a significant advantage in an area where parking often comes at a premium. Guests consistently highlight the hotel's friendly and attentive staff, who go above and beyond to ensure a pleasant stay. The accommodations are generally praised for their cleanliness and comfort, though some guests note issues with noise. For families visiting the parks, the convenient walking distance and spacious rooms are a major draw, while couples appreciate the comfortable beds and overall welcoming atmosphere. To enhance your experience, consider bringing earplugs if you are a light sleeper, and take full advantage of the complimentary parking.

Facilities & Amenities
Guests find the hotel's facilities to be practical and well-maintained. The fitness center is available for those wishing to stay active, and a small pool area with a hot tub offers a relaxing spot after a long day, though some note its entrance through the parking lot. The convenience of an on-site laundry room is highly appreciated, especially by families on extended stays. While free Wi-Fi is available, some guests have experienced slow speeds. The hotel also provides ice machines and vending machines for guest convenience. However, the elevator is frequently mentioned as being slow, and there is only one for the entire property, which can lead to wait times during peak hours. The lobby and common areas are described as somewhat small, offering limited space for guests to relax outside their rooms.

Cleanliness & Room Comfort
The hotel generally receives high marks for its clean rooms and comfortable beds, with many guests praising the quality of the mattresses and linens, ensuring a restful night's sleep. The spacious bathrooms are also a highlight, often featuring good water pressure in the showers. Most rooms are equipped with a mini-fridge and a coffee maker, adding to guest convenience. A notable feature is the presence of wood floors in the rooms, which many appreciate for their cleanliness compared to carpet. However, a recurring concern is the noise levels within the hotel; guests frequently report hearing street noise, hallway noise from conversations and slamming doors, and sounds from adjacent rooms, including footsteps and children running, due to thin walls. Some pull-out beds are noted as uncomfortable, and a few older rooms may have dated decor or issues with sagging mattresses.

Dining & Food Quality
The hotel's dining options receive positive feedback, particularly the breakfast served at the on-site restaurant. Guests describe the breakfast as delicious, plentiful, and well-prepared, with options like omelets. While breakfast is not always included in all room packages and can be an additional cost, many find the quality to be worth it. The restaurant, sometimes referred to as a "hidden gem," is also praised for its overall food quality and reasonable pricing, though some guests note that its operating hours can be limited, particularly in the evenings. Room service is available and reported to be prompt. The hotel also features a small bar in the lobby area, providing a convenient spot for a drink.

Location & Accessibility
The hotel's central location is a significant advantage for guests, offering exceptional accessibility to key attractions. It is within easy walking distance of Disneyland, typically a 10 to 20-minute stroll, which is highly valued by park-goers. The Anaheim Convention Center is also very close by, making it a convenient choice for attendees. Guests appreciate the abundance of nearby restaurants and shops, including the Anaheim Garden Walk, a Starbucks directly across the street, and convenient stores like CVS and Walgreens. A major highlight is the complimentary, secure parking in an underground parking garage, a rare and much-appreciated amenity in the area. This allows guests to save on parking fees at both the hotel and the theme parks.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendly staff and attentive service. Guests frequently highlight their helpfulness, welcoming demeanor, and willingness to go above and beyond to ensure a positive experience. The check-in and check-out processes are often described as smooth and efficient, with staff readily accommodating requests for early check-ins or late check-outs when possible. Many reviews mention specific instances of staff assistance, such as holding luggage, quickly resolving room issues, or even adding special touches like birthday surprises. The housekeeping team is also commended for their thoroughness and pleasant interactions, often leaving rooms impeccably clean and organized. Overall, the staff's commitment to guest satisfaction is a recurring theme, contributing significantly to the hotel's positive reputation.

Additional Information
The hotel offers a pet-friendly policy, accommodating guests traveling with their furry companions, though some pet owners note challenges in finding suitable grassy areas nearby. A unique feature is the presence of wood floors in the rooms, which contribute to a modern aesthetic and are appreciated for cleanliness, but can also exacerbate noise from other rooms and hallway noise due to sound transmission. Some rooms offer a fireworks view of the nearby theme park, providing a magical end to the day. Guests who are members of the hotel's rewards program benefits often receive perks such as room upgrades or complimentary breakfast. The hotel also provides a small musical fountain in front, which can be a charming detail for younger guests.