Holiday Inn & Suites Anaheim (1 Blk/disneyland) By Ihg

The hotel's most notable feature is its exceptional proximity to Disneyland and Downtown Disney, making it a highly convenient base for exploring the parks. This direct access is particularly appealing to families seeking easy park visits, sightseers wanting to maximize their time at attractions, and business travelers attending conferences in the area. Guests frequently highlight the comfortable beds, ensuring a restful night after long days, and the generally helpful demeanor of the staff. However, feedback on cleanliness is mixed, with many finding rooms clean, though some report issues. The hotel's overall appearance is also frequently described as somewhat dated, with a need for renovation. While advertised as "one block" from Disneyland, guests should be aware that the walk to the park entrance is typically 15-20 minutes. For an optimal experience, it is advisable to inquire about the specific condition of rooms upon check-in, as some may show signs of wear.

Facilities & Amenities
The hotel offers a range of facilities and amenities designed to enhance guest stays. The pool area, often described as clean and well-maintained, is a popular spot for relaxation, complemented by a jacuzzi and a splash pad that is particularly enjoyed by younger guests, though some reviews mention the splash pad being out of order or the pool water being dirty at times. A fitness center is available for guests to maintain their routines, though some found its equipment to be unkempt or not fully functional. Most guests appreciate the convenience of free Wi-Fi throughout the property, along with the inclusion of a microwave and refrigerator in guest rooms. The hotel features a welcoming lobby area and a convenient gift shop for last-minute needs. While vending machines are present, some guests reported them being out of order. Access between floors is primarily via elevators, which some guests noted can be slow or, on occasion, out of service. A laundry facility is also available, though it has limited machines.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many guests report their rooms to be clean and well-maintained. However, a notable number of reviews mention issues such as stained carpets, dusty air conditioning units, or a persistent musty odor, with some even reporting signs of mold. The beds are frequently praised for being comfortable, providing a good night's sleep, though a few guests found them too soft or noted mattress dips. The overall room condition is often described as outdated, with visible wear and tear. Noise levels can be a concern, with thin walls allowing sounds from adjacent rooms or the hallway to be heard. In-room amenities typically include a microwave, refrigerator, and coffee maker, which are appreciated. However, some rooms lack sufficient charging ports. Bathrooms are often noted as small and sometimes show signs of age, with occasional reports of non-functional faucets. The hotel also offers themed rooms which are popular with families, though some found the decor to be less impressive than expected. Issues with curtains not fully covering windows or providing adequate blackout are also mentioned.

Dining & Food Quality
Feedback on dining and food quality primarily centers around the breakfast offerings. Most guests describe the breakfast as good, delicious, and comprehensive, with a variety of options including hot items like eggs, potatoes, and sausage, alongside cereals, yogurt, and fruit. Many appreciate the convenience of having breakfast on-site before heading to the parks. However, a significant number of guests express concern over the additional cost of breakfast, feeling it is expensive and not always worth the price, especially since it is not consistently included in the room rate. The hotel also features an on-site restaurant and bar. While some guests found the food quality to be good and reasonably priced, others reported issues such as the restaurant being closed at inconvenient times, being understaffed, or having a limited menu. The pizza offered by the restaurant is specifically mentioned as a positive. There is no traditional room service, but guests can order food from the restaurant and bring it to their rooms.

Location & Accessibility
The hotel's location and accessibility are consistently highlighted as a major advantage, particularly for visitors to Disneyland. Guests frequently praise its proximity to Disneyland and Downtown Disney, noting it is within easy walking distance, typically a 10-20 minute stroll to the park entrances. This allows for convenient mid-day breaks and avoids park parking fees. However, many guests dispute the hotel's "one block" advertising, clarifying that the walk is longer than implied. For those preferring not to walk, public transportation options like the ART bus are available nearby, though some found these services to be unreliable or confusing. Parking at the hotel is a significant point of contention, with numerous guests expressing frustration over the high daily fees, which are often unexpected upon arrival. Despite this, the parking facilities are generally described as ample and secure. The hotel is also conveniently located near various shops and restaurants, and guests generally feel the surrounding area is safe.

Staff & Service
Feedback on staff and service is largely positive, with many guests commending the team's helpfulness and friendly demeanor. The front desk staff frequently receives praise for being welcoming, knowledgeable, and efficient, contributing to a smooth check-in and check-out process. Guests appreciate their willingness to assist with inquiries and provide local information. However, the hotel's housekeeping service is a recurring point of mixed, often negative, feedback. While some guests reported daily cleaning, a significant number expressed disappointment, stating that rooms were not fully serviced, beds were not made, or towels were not replaced unless specifically requested. This "by request only" policy for full cleaning often led to frustration, with some guests finding their requests ignored or only partially fulfilled. Despite these inconsistencies in housekeeping, the overall impression of the staff's attentiveness and pleasant attitude remains a strong positive for many visitors.

Additional Information
Guests should be aware of several important details that may impact their stay. A security deposit is typically required upon check-in, which some guests found unexpected. A frequent point of frustration is the recurring issue with key cards, which often deactivate, requiring multiple trips to the front desk for re-activation and causing significant inconvenience, especially after a long day out. The hotel has specific policies regarding services, such as housekeeping being primarily by request, and some guests noted difficulties with external food deliveries like Grubhub not being allowed directly to the room. While some guests appreciated IHG membership benefits, others felt these were not fully honored. There have also been instances of power outages affecting guest convenience, including elevator access and room amenities. Additionally, some guests noted that the hotel does not accept cash payments for services.