Fredericton Inn

The hotel offers a distinctive character, notably featuring a music wall of fame that celebrates local heritage. It is a popular choice for families due to its convenient amenities and proximity to attractions, while road trippers appreciate the ease of access provided by drive-up rooms and its strategic location. Business travelers also find it suitable, benefiting from conference facilities and overall value. Most guests praise the attentive staff and the hotel's central location. To ensure a more modern experience, guests are advised to request a newly renovated room, and it is helpful to be aware of potential noise from groups or ongoing renovation work during your stay.

Facilities & Amenities
The hotel provides a range of facilities, though guest experiences are mixed. The indoor pool and hot tub are available, but some guests reported issues with cleanliness, water temperature (either too cold or scalding hot), or being out of service. A fitness center is on-site and generally well-regarded. While Wi-Fi is available, many guests found it unreliable or slow, making it difficult for work or streaming. The elevators are noted as being somewhat inconveniently located and occasionally out of order, with some featuring older carpeting. Guests appreciate the availability of vending machines and ice machines, though some reported these were not always functional. The hotel also offers convention and banquet rooms that are well-suited for events.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. Many guests found their rooms to be clean, especially those that were newly renovated, often featuring laminate flooring instead of carpet. However, a significant number of reviews mention dated rooms with stained carpets, mold (particularly in bathrooms around tubs and tiles), peeling surfaces, and unpleasant musty, mildew, or smoky smells. Bed comfort is also mixed; some found the beds comfortable and conducive to a good night's sleep, while others described them as hard or having lumpy pillows. Noise is a recurring issue, with complaints about hallway noise, sounds from groups or parties, and disturbances from renovation work or parking lot activity. Many rooms lack a mini-fridge or microwave, and some report issues with air conditioning, low water pressure, or non-functional electrical outlets.

Dining & Food Quality
The hotel features an on-site restaurant and bar, which receive generally positive feedback. Many guests praise the breakfast options, describing them as good or excellent, though it is often not included in the room rate. The Brass Rail restaurant is frequently highlighted for its overall food quality and the attentive service provided by the wait staff. Some guests enjoyed dinner and brunch experiences, noting good meals and a pleasant atmosphere. However, a few reviews mention slow service, limited menu options, or specific dishes not meeting expectations. The bar is also appreciated for its selection and as a comfortable spot for a drink.

Location & Accessibility
The hotel's central location is a major advantage, offering easy access to the highway and placing guests within walking distance of the Regent Mall, which provides extensive shopping, dining, and entertainment options including a food court and movie theater. Numerous other restaurants and retail outlets are also conveniently close by. Ample parking is available, and the option of drive-up rooms is highly valued for its convenience, especially for guests with luggage or those traveling with pets. While the location is excellent, some guests found the hotel's internal layout to be large and somewhat confusing to navigate, with elevators not always centrally located.

Staff & Service
The staff consistently receives high praise for their friendliness, professionalism, and helpfulness. Many guests highlight their accommodating nature, particularly in handling unexpected situations like flight delays or room issues, and their willingness to assist with requests. The check-in and check-out processes are generally described as quick and efficient, though a few guests reported long waits or less courteous interactions. Housekeeping efforts are appreciated by some for maintaining cleanliness, while others noted inconsistencies or a lack of attention to detail. The team is also commended for their responsiveness to guest concerns, including addressing noise complaints and assisting with event planning.

Additional Information
The hotel is currently undergoing renovations, which means some areas may experience noise or temporary disruptions, and guests might encounter a mix of newly updated and older, dated rooms. The pet-friendly policy is a significant draw for many, with drive-up rooms being particularly convenient for pet owners, though some noted a lack of outdoor waste disposal bins. A recurring theme is the noise from groups, such as sports teams or parties, which can lead to disturbances in hallways, by the pool, or in parking areas, especially late at night. Some guests expressed concerns about room security, citing issues with non-functional locks on doors. It is also noted that in-room information regarding hotel services, dining hours, or pool schedules is often lacking.