Holiday Inn Express & Suites Fredericton By Ihg

The hotel consistently impresses guests with its remarkable cleanliness and exceptionally comfortable beds, making it a reliable choice for a restful stay. Its signature feature is the combination of these comforts with an excellent breakfast offering a wide variety of options, setting a positive tone for the day. This establishment is particularly well-suited for road trippers seeking a comfortable and convenient stopover, families looking for clean and accommodating rooms, and business travelers who appreciate quiet environments and reliable amenities. Couples also find it a good option for a relaxing getaway. To enhance your experience, consider requesting a room on an upper floor to minimize potential noise from the ground level, and be prepared for the possibility of varied breakfast service times, especially during peak periods.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained and convenient, contributing positively to their stay. The fitness center is available for those wishing to maintain their routines, and the hotel provides free Wi-Fi throughout the property, ensuring guests can stay connected. While there is no swimming pool or hot tub, the common areas, including the lobby, are often described as comfortable and inviting. The presence of a water bottle filling station and ice machines is a thoughtful touch appreciated by many. Some guests noted the elevator can be slow or busy at times, particularly when large groups are present. Overall, the amenities support a comfortable and functional stay, though some wish for more modern updates like USB ports in rooms.

Cleanliness & Room Comfort
The hotel receives widespread praise for its exceptional cleanliness, with many guests describing rooms as spotless and well-maintained, often highlighting the fresh scent of bed linens and the beauty of hardwood floors. Comfortable beds and pillows are consistently mentioned, ensuring a restful night's sleep for most. Rooms are generally found to be spacious, though some guests noted certain room types, like those with two beds, can feel small or cramped, with limited space for luggage. Noise levels receive mixed feedback; while many appreciate the quiet environment, some experienced disturbances from noisy neighbors or thin walls/ceilings, leading to audible footsteps or plumbing. Issues like loud air conditioning units, non-working TV remotes, or inadequate lighting were occasionally reported. Bathroom conditions varied, with some being described as spotless and updated, while others were noted as dated, having mould, cracked tiles, or hair on surfaces. The sofa beds are frequently cited as being uncomfortable.

Dining & Food Quality
The complimentary breakfast is a significant highlight for most guests, frequently described as excellent, superb, and a major value-add. It offers a wide variety of options, including both hot food items like eggs, sausages, and omelets, and cold selections. The pancake maker and cinnamon rolls are popular features. Many appreciate the quality and taste of the food, and the breakfast area is often noted for being spacious, bright, and well-organized, with ample seating. However, some guests experienced issues with food quantity, finding items running out quickly, or being cold, lukewarm, or of poor quality, such as dried ham or frozen cinnamon rolls. Coffee quality also received mixed reviews, with some finding it too strong. Occasional reports of a dirty breakfast area or equipment being out of order were also made, and some guests noted a lack of staff presence to manage the food stations.

Location & Accessibility
The hotel's location is generally considered convenient, especially for road trippers as it is situated close to the highway, making it an ideal stopover point. Guests appreciate the free parking and the ample parking spots available on-site. While some reviews describe the hotel as being near the downtown area and various restaurants and shopping options, others indicate that a car is necessary to access these attractions, suggesting it's not within easy walking distance of the city center. The hotel is also noted for its proximity to the university, a major shopping mall, and the botanical gardens or Odell Park trails, offering opportunities for outdoor activities. Overall, its accessibility from major routes and the availability of parking are key advantages for guests traveling by car.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and welcoming demeanor. Many guests highlight the attentive service provided by the front desk, housekeeping, and breakfast staff, noting their willingness to accommodate requests and ensure a pleasant stay. The check-in process is generally described as quick and efficient, with some guests even receiving complimentary room upgrades. Staff are often commended for their polite and professional interactions, contributing to a positive overall experience. However, there were isolated instances of staff being perceived as rude, unhelpful, or having a language barrier. Some guests also reported issues with key cards needing frequent reactivation or a lack of staff presence at the front desk during certain times, leading to delays.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though a nightly fee applies, and some noted challenges in finding suitable outdoor potty areas nearby. A thoughtful touch for pet owners is the provision of a welcome card and treat for their furry companions. The hotel has a stated quiet time policy after 10 PM, which is generally enforced, though some guests reported disturbances from hockey teams or other large groups, particularly on lower floors. Guests should be aware that connecting rooms, while convenient for groups, can sometimes lead to increased noise transfer. The hotel offers early check-in and late check-out options, which are highly valued by many travelers. Some guests also noted the absence of a hot tub as a missing amenity.