Courtyard Tampa Westshore/Airport

The hotel offers a convenient and comfortable stay, particularly noted for its prime location near the airport and the vibrant Midtown area of Tampa. This makes it an excellent choice for leisure travelers exploring the city's attractions and dining scene, as well as business travelers attending events or needing quick airport access. Families traveling for sports tournaments or vacations also find the hotel suitable due to its accessibility. Guests consistently highlight the generally clean rooms, the friendly and helpful staff, and the overall ease of access to various points of interest. While many appreciate the comfortable beds, some note inconsistencies in room condition and noise levels. For an enhanced experience, guests are advised to request a room on a higher floor or away from the highway to minimize potential noise disturbances, and to confirm WiFi stability upon arrival if connectivity is crucial for their stay, as this has been a recurring concern for some.

Facilities & Amenities
The hotel features a variety of amenities designed to enhance guest stays. The pool area is frequently praised for its beautiful landscaping, inviting atmosphere, and the presence of a fire pit, offering a relaxing outdoor space. However, some guests have reported issues with the pool's cleanliness, including visible mold, and at times, it has been out of service. The lobby is described as welcoming and well-designed, often featuring a cozy fireplace. A fitness center is available, though a few guests noted issues with equipment functionality and cleanliness. While free Wi-Fi is offered, many guests experienced significant connectivity problems, describing it as unstable or non-functional, which impacted their ability to work or stream. The hotel also provides a convenient free airport shuttle service and ample free self-parking, though the lot can fill up quickly. Other amenities include a small marketplace and an ATM.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed but generally positive. Many guests found their rooms to be clean and well-maintained upon arrival, with some describing them as spacious and having a modern aesthetic. The beds are frequently lauded for being comfortable, ensuring a restful night's sleep for most. However, a notable number of reviews mentioned specific cleanliness issues, such as stains on carpets or in bathrooms, and some reported rooms not being serviced adequately during their stay. Room comfort is also impacted by noise levels, with guests in rooms facing the highway or near elevators experiencing significant disturbances. Some found the beds to be uncomfortable or the pillows to have an unpleasant odor. Additionally, issues with shower pressure and temperature consistency, as well as non-functional in-room phones, were occasionally reported.

Dining & Food Quality
The hotel's dining options receive predominantly mixed to negative feedback. While there is a bar on-site that some guests found enjoyable, the Bistro and breakfast service are frequently criticized. Many guests found the Bistro to be overpriced with a limited menu and slow service. The breakfast itself was often described as lacking in quality and variety, with some guests reporting inedible items and a general absence of healthy choices. Service at breakfast was also noted as being slow, with some guests even being denied service before the official closing time. The hotel does not offer complimentary breakfast or coffee in the lobby, directing guests to purchase items from the Bistro or a small Starbucks counter, which offers basic coffee options rather than a full barista service.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, making it highly accessible for various activities. It is conveniently situated near the Tampa International Airport, with a complimentary shuttle service available for easy transfers. Guests appreciate its proximity to the vibrant Midtown area, which offers a wide array of restaurants and shops, many within walking distance, including a Whole Foods and a Dunkin'. The hotel is also well-placed for those attending events at Raymond James Stadium or visiting the University of Tampa. While the location is generally quiet, some rooms facing the nearby major highway experience significant road noise. Free self-parking is provided, which is a notable benefit, although the parking lot can become full during peak times.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive remarks, with many guests praising their friendliness, helpfulness, and accommodating nature. The check-in process is frequently described as smooth and efficient. Numerous reviews highlight instances where staff members went above and beyond, assisting with early check-ins, finding lost items, or providing local transportation. The housekeeping staff is also commended for their attentiveness and for keeping rooms welcoming. However, a notable minority of guests reported highly negative experiences, particularly with certain front desk staff members who were perceived as rude, unhelpful, or unwilling to address concerns. Some elite members expressed disappointment with the hotel's failure to honor loyalty benefits or provide expected upgrades, leading to frustration and a feeling of being undervalued.

Additional Information
Guests should be aware of several important details to enhance their stay. The hotel has a strict no-smoking policy on balconies, with a significant fee for non-compliance. While the property has undergone renovations and addressed past issues like water damage from a hurricane, some guests noted ongoing disruptions from repair work in adjacent rooms. The hotel offers the convenience of a mobile key feature through its app for easy room access. For those planning longer stays, it's worth noting that rooms typically do not include a microwave (only a shared one in the lobby) or a safe. Additionally, some guests reported issues with contactless payment options at check-in. The hotel's event team is highly regarded for their responsiveness and the quality of their meeting rooms, making it a suitable choice for small business gatherings.