citizenM Miami Worldcenter

This modern, high-tech hotel is celebrated for its innovative design and a prime location that places guests at the heart of downtown. Its signature feature is the iPad-controlled rooms, offering a seamless and personalized experience for lighting, temperature, and entertainment. The hotel is particularly well-suited for solo travelers and couples seeking a vibrant, contemporary stay, as well as cruisers due to its proximity to the port, and business travelers who appreciate its efficient amenities. While rooms are notably compact, they are thoughtfully designed for functionality. To enhance your visit, consider requesting a room on a higher floor for potentially better views and be prepared for a tech-forward check-in process.

Facilities & Amenities
Guests frequently highlight the hotel's impressive rooftop pool and bar, which offers stunning city views and a lively atmosphere, though some note it closes earlier than desired. The fitness center is available for workouts, described by some as limited but functional, featuring basic equipment like treadmills and bikes. Throughout the hotel, the common areas are praised for their trendy, quirky, and inviting ambiance, providing comfortable spaces for relaxation or work. Guests appreciate the convenience of free Wi-Fi and efficient elevators. The unique iPad control system within rooms allows for effortless management of lights, blinds, and entertainment, contributing to the modern experience. However, many guests note the absence of an in-room coffee maker, which is a common desire.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness, with many guests describing rooms as spotless and well-maintained. However, the room size is consistently mentioned as being very small, compact, or akin to a cruise cabin, which can be a significant adjustment for some. The beds receive mixed reviews for comfort; while many find them large and comfortable, some describe them as quite firm. A recurring point of feedback is the bed configuration, often placed against a wall, requiring one person to climb over the other to get in or out. Noise levels are also mixed; some praise the soundproofing, while others report hearing street noise or the nearby Metromover. Rooms feature automatic blackout shades and a smart system for controls, but the bathroom is notably small with a glass enclosure, and the sink is located outside the main bathroom area.

Dining & Food Quality
The hotel's breakfast consistently garners positive feedback, described as delicious, varied, and well-organized, with options like fresh fruit and quality coffee. Many guests find the breakfast offering to be a worthwhile addition to their stay. The bar and restaurant areas within the hotel are also well-regarded, providing good quality food and drinks, with some guests specifically praising the pizza and cocktails. The availability of food and beverages throughout the day, including a 24/7 bar, is a convenient feature for guests seeking quick bites or refreshments at any time. The coffee served at the bar is frequently highlighted as excellent, with options like lattes and cappuccinos available.

Location & Accessibility
The hotel's central location is a major highlight, placing guests within easy walking distance of numerous popular attractions. It is conveniently situated directly across from the Kaseya Center, making it ideal for event-goers, and just a short stroll from Bayside Marketplace, offering shopping and dining options. Its proximity to the Port of Miami makes it a favored choice for pre- and post-cruise stays. Guests also appreciate the excellent access to public transportation, including the free Metromover and various bus stops, facilitating easy travel to areas like Miami Beach. While the hotel does not offer on-site parking, a public parking garage is available next door, though guests should be aware of the associated costs and the need to use online booking or apps for discounts.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight their welcoming demeanor and willingness to assist with various requests. The check-in and check-out process is primarily self-service via kiosks or tablets, which many guests find to be quick, easy, and efficient. However, some guests prefer more traditional human interaction during these processes, and staff are available to provide assistance when needed. Feedback regarding housekeeping is mixed; while some commend the cleanliness, others note that daily room cleaning is not standard and must be requested in advance, leading to occasional issues with towel replenishment or missed service.

Additional Information
This hotel embraces a distinctively modern and tech-driven concept, evident in its self-service approach and the comprehensive iPad control system in each room. This unique operational model contributes to a streamlined and efficient guest experience. Guests should be aware that the hotel operates on a no-cash policy for payments at its bar and restaurant. Furthermore, the hotel promotes a sustainability initiative where guests can opt out of daily room cleaning, with a portion of the savings reportedly donated to charity. The overall vibe of the hotel is described as trendy, quirky, and artistic, creating a unique atmosphere that appeals to a specific demographic, particularly those who appreciate contemporary design and technological integration in their travel experience.