Hotel 71

This hotel offers a unique blend of historic charm and modern design, making it a memorable stay in Old Quebec. Its signature feature is its prime central location, nestled on a quiet street yet steps away from major attractions, shops, and restaurants, ideal for sightseers and couples seeking both convenience and tranquility. Guests consistently praise the spacious rooms with their high ceilings, the exceptional comfort of the beds, and the luxurious rain showers. The hotel also stands out for its inviting common areas, including a popular lobby coffee station and unique wine dispenser. The attentive and friendly staff contribute significantly to a welcoming atmosphere, making it a great fit for business travelers and anyone valuing excellent service. To enhance your experience, be sure to take advantage of the complimentary coffee and water stations, and consider booking a higher floor for potential scenic views.

Facilities & Amenities
Guests highly appreciate the hotel's thoughtful facilities and amenities, which significantly enhance their stay. A standout feature is the complimentary specialty coffee machine in the lobby, offering various espresso drinks and hot beverages 24/7, along with a filtered water station that includes carbonated water and ice dispensers. For a unique experience, a self-service wine dispenser is available in the lobby, offering a selection of wines. The hotel provides several gorgeous gathering spaces and lounge areas on the main floor, perfect for relaxation, reading, or socializing, some even featuring a library with books and games. A small yet well-equipped fitness center is available for basic workouts. While the Wi-Fi is generally reliable, some guests experienced occasional connectivity issues. It is worth noting that sometimes one of the two elevators may be out of service, leading to longer wait times.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness and room comfort. Guests frequently highlight the spacious rooms with their impressive high ceilings and modern design, often featuring hardwood floors for a clean aesthetic. The comfortable beds and high-quality linens ensure a restful night's sleep, complemented by plush robes for added luxury. The bathrooms are described as large, modern, and exceptionally clean, equipped with both a soaking tub and a separate, powerful rain shower that provides excellent water pressure. High-quality bath products are also a welcome touch. While most guests find the rooms to be very quiet and well-insulated, some have noted occasional noise from adjacent rooms, hallway activity, or internal systems like the air conditioning. In-room amenities such as a Nespresso machine and a TV with Chromecast are also appreciated.

Dining & Food Quality
The hotel features an on-site Italian restaurant, Il Matto, which is highly regarded by guests for its excellent food quality and service. It is a popular dining spot, and many recommend making reservations in advance due to its demand. For breakfast, the hotel offers a continental spread with a good variety of options, including fresh pastries, fruits, meats, and cheeses, along with coffee. While many guests find the breakfast convenient and satisfying, some feel it is a bit pricey for the selection offered, noting the absence of hot food options. Room service is also available through the on-site restaurant, providing a convenient dining option for guests who prefer to eat in their rooms. The availability of complimentary coffee in the lobby also complements the dining experience.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its greatest assets. Situated on a quiet street in the heart of Old Quebec, it offers easy walkability to numerous attractions, including the Museum de la Civilisation, the Petit Champlain district, and various shops and restaurants. Guests appreciate being just steps away from the Breakneck Stairs and Umbrella Alley, and within a short walk to the cruise terminal. While the hotel is in the lower part of the city, making the walk up to Chateau Frontenac a bit of a climb, a convenient funicular is easily accessible. Valet parking is available and praised for its efficiency and helpfulness, though it is noted to be expensive. Alternatively, a more affordable public parking garage is located within a short walking distance.

Staff & Service
The staff and service at the hotel consistently receive glowing reviews, often described as a highlight of the stay. Guests frequently commend the friendly staff for their exceptional helpfulness and attentiveness, noting their willingness to go above and beyond to ensure a pleasant experience. The check-in process is typically described as easy, quick, and seamless, with staff often accommodating early arrivals or late departures when possible. The valet service is particularly praised for its efficiency and the courteous demeanor of the attendants, who also provide prompt assistance with luggage. While most interactions are overwhelmingly positive, a few guests have reported isolated instances of less warm or unresponsive staff. Overall, the team's professionalism and proactive approach to guest needs contribute significantly to the hotel's welcoming atmosphere.

Additional Information
For guests traveling with pets, the hotel offers a pet-friendly policy, providing thoughtful amenities such as a dog bed, treats, and bowls, though some guests have noted additional fees and a policy against leaving pets unattended in the room. A unique aspect of the in-room entertainment is the TV system, which requires guests to sync their own streaming services, meaning no traditional local or international channels are available. Some guests have reported unexpected hidden charges for certain amenities, such as dental or shaving kits, and occasional discrepancies with wine dispenser billing. While the hotel's design is generally appreciated, a few guests have suggested that the room decor could benefit from additional artwork or more personalized touches to enhance its warmth. Additionally, the hotel utilizes a QR code tipping system for staff, which some guests found to include an unexpected service charge.