Chesterfield Hotel & Suites

This hotel offers a vibrant stay, primarily distinguished by its prime location just a block from the beach and Ocean Drive, making it an ideal choice for sightseers and party-goers eager to immerse themselves in the local nightlife and attractions. Its Art Deco style adds a unique charm, though some aspects of the property show their age. While many guests praise the helpfulness of the staff and the comfortable beds, recurring themes include concerns about noise levels and cleanliness in some areas. For those who are light sleepers or traveling with families seeking a quiet retreat, it is advisable to request a room on a higher floor or away from the main lobby area to minimize disturbances. Guests should also clarify the deposit policy upon arrival to avoid any misunderstandings.

Facilities & Amenities
The hotel features a lobby bar that transforms into a lively hookah lounge in the evenings, creating a social atmosphere that appeals to many guests, though some find the music can be quite loud. An inviting outdoor patio provides a pleasant space for relaxation and people-watching. While the hotel does not offer a swimming pool, guests appreciate the availability of free Wi-Fi to stay connected. However, some common amenities are notably absent or problematic; many rooms lack USB charging ports, and there are frequent comments about the absence of microwaves and safes in rooms. The elevator is often described as small, old, and slow, leading many guests to opt for the stairs, especially with luggage.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed, with a significant number of guests reporting issues. While some find their rooms to be clean and the beds comfortable, a recurring and serious concern is the presence of bugs and roaches, which greatly detracts from the guest experience. Many reviews describe rooms as outdated and in need of renovation, with visible dirt on floors and in bathrooms. Noise is a major issue, stemming from the street, the lobby bar, and thin walls that allow sounds from other guests and the air conditioning unit to permeate rooms. Furthermore, numerous guests experience problems with hot water availability and plumbing issues, including low water pressure and broken shower fixtures.

Dining & Food Quality
The hotel's lobby bar is a central feature, frequently highlighted for its lively atmosphere and the popular happy hour offering complimentary drinks. This amenity is a significant draw for guests looking to socialize and enjoy the evening. However, the minibar receives mixed feedback, with some guests reporting issues such as incorrect charges for items not consumed or finding snacks past their expiration dates. While the hotel does not offer a full breakfast service, the presence of the bar provides convenient options for evening beverages and a social hub.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset, placing guests within easy walking distance of virtually everything. It is ideally situated just one block from the beach and the vibrant Ocean Drive, providing immediate access to the sand, sea, and bustling nightlife. Guests appreciate its proximity to numerous attractions, restaurants, and shopping areas, making exploration convenient without the need for transportation. While public transport options are available nearby, parking is typically off-site and can be expensive, which is a common consideration for those arriving by car.

Staff & Service
The staff receives highly polarized feedback. Many guests commend the friendly staff for their helpfulness and accommodating nature, highlighting smooth and efficient check-in experiences. However, a notable number of reviews describe staff as rude, unhelpful, or unresponsive to guest concerns. A significant and frequent issue revolves around the deposit policy, with many guests reporting difficulties in receiving their security deposits back or being charged for unconsumed minibar items. Housekeeping service is also a point of contention, as rooms are typically cleaned only every three days, and some guests report issues with towel availability or staff entering rooms prematurely.

Additional Information
A pervasive issue for many guests is the hotel's deposit policy, with numerous reports of deposits not being returned promptly or being subject to unexplained charges, leading to frustration and a sense of being unfairly treated. Guests should be aware that cleaning frequency is typically every three days, which may differ from standard daily housekeeping services. While the hotel is pet-friendly, guests should plan accordingly for suitable outdoor areas. It is advisable for guests to thoroughly document their room's condition upon arrival and departure, and to keep records of any charges or communications regarding their stay.