Pier House Resort & Spa, Key West, USA - www.trivago.ca

Pier House Resort & Spa (Key West, USA)

Pier House Resort & Spa (Key West, USA)

About Pier House Resort & Spa

Guests at the Pier House Resort & Spa, Key West, Florida, can enjoy a few al-fresco cocktails on the terrace overlooking the ocean or treat themselves to one of the many specialist facials and massages on offer at the on-site spa. The rooms feature flat screen TV’s coffee makers, hairdryers, desks, fridges, air-conditioning units, complimentary toiletries and free Wi-Fi. Pier House Resort & Spa boasts 142 rooms, three restaurants, a bar/lounge in addition to an outdoor pool, a nightclub as well as a fully-equipped spa and conference facilities. On-site parking is also available. The Harborview Cafe offers a wide range of seasonal dishes made using locally sourced produce as well as freshly prepared breakfasts whilst guests can enjoy light snacks and an extensive drinks list at the bar. Key West Aquarium, Mallory Square and Audubon house and Tropical Gardens are all in close proximity to the resort.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

One Duval Street, 33040, Key West, USA

Rating overview

8.8
trivago Rating Index based on 1388  reviews from:
  • Location
    Excellent  9.3 / 10
  • Rooms
    Very good  8.1 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews

positive:

Direct access to private beach.

Guests were pleased to find that they could step out of the resort and straight onto a sandy beach. Many also found it very convenient having the resort staff set up umbrellas and chairs for them at the beach as well as provide them with any drinks and snacks that they wanted to enjoy. .

positive:

Close to attractions and amenities.

The resort is a short walk away from popular Mallory Square and Duval Street with its numerous shops, bars and restaurants. Guests appreciated being within walking distance of many local attractions whilst those who wanted to explore further afield could take advantage of the complimentary shuttle. .

positive:

Plenty of things to do on-site.

Guests said that they enjoyed spending time at the poolside bar which was said to have a pleasant and lively atmosphere. Those who wanted to relax and unwind could take advantage of the numerous spa treatments or simply lounge by the pool whilst soaking up the rays. If you like the idea of not having to leave the resort in search of something to do then you certainly won't be disappointed. .


Negative Reviews

negative:

Unimpressive views.

Although the resort overlooks the ocean some guests were disappointed to find that their rooms had rather unsightly views of the car park. If you are keen on a scenic view, it'd advisable to let staff know prior to booking. .

negative:

Air-conditioning issues.

Guests described the air-conditioning units as quite dated and loud. Due to the noise produced by the units, many were reluctant to switch them on at night as they interfered with sleep.

negative:

Problems with housekeeping.

Some guests mentioned that their tea and coffee supplies were not regularly replenished by housekeeping and also objected to the toiletries not being replaced on a regular basis. .


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Whirlpool / Hot tub
Hotel facilities
  1. Business centre
  2. Express check-in
  3. Lift
  4. Gym
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Boat rental
  2. Bike rental
  3. Golf course
  4. Fitness
Suitable for
  1. Gay-friendly

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

One Duval Street , 33040 , Key West , USA
Telephone: +1(305)2964600 | Fax: +1(305)2967569 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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