Westover Inn

The hotel offers a serene and historic retreat, distinguished by its expansive, beautifully maintained grounds spanning 19 acres, which include charming heritage buildings and even friendly farm animals like goats, sheep, and a donkey. This unique setting makes it an ideal destination for couples seeking a quiet, romantic getaway, families looking for a relaxing environment with space to explore, and theater-goers attending the Stratford Festival due to its convenient proximity. Guests consistently praise the property's overall cleanliness, peaceful atmosphere, and the quality of its dining experience. While many appreciate the comfortable beds, some note inconsistencies depending on the room. To ensure the best experience, guests are advised to confirm their room's location, as accommodations vary between the main inn and annex buildings, and to verify current dining hours, as services are not always available.

Facilities & Amenities
The hotel's extensive grounds are a significant draw, offering guests a peaceful environment for walks and relaxation, often enhanced by the presence of farm animals. While the property boasts a pool, feedback on its condition is mixed, with some guests noting it can be chilly or in need of cleaning, though others find it a pleasant amenity. Wi-Fi connectivity is a recurring concern, with many guests reporting slow, unreliable, or non-existent service, making it challenging for business travelers or those needing consistent internet access. Some rooms are equipped with a fridge, which is appreciated for convenience. The hotel also offers an EV charger, a thoughtful addition for electric vehicle owners, though its availability can sometimes be an issue. Overall, the natural beauty of the property's outdoor spaces is highly valued, despite some functional limitations with other amenities.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, with many appreciating the fresh feel upon arrival. However, there is mixed feedback regarding room size, with some "superior" or terrace rooms described as surprisingly small, barely accommodating luggage. The overall aesthetic of many rooms, particularly in the annex buildings, is frequently noted as dated or tired, with worn carpets, gouged furniture, and basic, uninviting decor that contrasts with the hotel's historic exterior. While many guests report comfortable beds and a restful night's sleep, some specific rooms have uncomfortable or rickety beds. Noise levels are a significant concern for several guests, stemming from noisy air conditioning units, thin walls allowing sound from adjacent rooms, or external disturbances like slamming doors. In-room amenities like coffee makers are sometimes mentioned as missing or having issues.

Dining & Food Quality
The hotel's dining experience, particularly for dinner and Sunday brunch, receives widespread acclaim. Guests consistently praise the food quality, describing meals as delicious, unique, and beautifully plated, with specific dishes like lamb, duck confit, and beef tenderloin highlighted. The restaurant atmosphere is often noted as pleasant and inviting, with options for dining in a sun room or on a back patio overlooking the grounds. While the dinner service is highly recommended, the availability of breakfast is a common point of contention; many guests express disappointment that it is not offered daily, or that it is only available as a costly Sunday brunch. Some guests also find the overall cost of dining to be on the higher side, though many feel the quality justifies the expense.

Location & Accessibility
The hotel's location is highly regarded for its peaceful, quiet setting within a residential area, yet remaining conveniently close to the charming town of St. Mary's. It serves as an excellent base for guests visiting the Stratford Festival, being only a short drive away. Many appreciate the ability to walk to town or nearby trails from the property. However, accessibility within the hotel grounds and buildings is a frequent concern. Guests often mention steep stairs and uneven walkways leading to rooms, particularly in the annex buildings, which can be challenging for those with mobility issues or heavy luggage. Parking is available, though some guests find it limited or tight near their assigned rooms. A notable negative aspect for some is the hotel's proximity to a sewage treatment facility, which occasionally results in unpleasant odors or construction noise.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight specific individuals for their exceptional service, particularly in assisting with issues or providing recommendations. The check-in process is often described as easy and well-organized, even for after-hours arrivals, with clear instructions provided. However, a significant point of mixed feedback revolves around staff presence on-site, as the hotel often operates with limited or no staff outside of business hours, leading to a self-service model that some guests find impersonal or inconvenient, especially when issues arise. Despite this, when staff are available, their commitment to guest satisfaction and their professional demeanor are frequently commended, contributing positively to the overall guest experience.

Additional Information
The hotel is a popular choice for weddings and events, with many guests commending the staff's coordination and the beautiful setting for such occasions. The property's unique charm is enhanced by the presence of farm animals on the grounds, which guests enjoy visiting. While the hotel offers a pet-friendly policy, specific details or designated areas for pets are not widely discussed. Guests should be aware that the hotel often operates with a self-check-in system, particularly for late arrivals, which involves picking up keys and following directions to rooms that may be in separate buildings. This can be a surprise for some, as staff may not be on-site during certain hours. The hotel also provides EV charging for electric vehicles, a convenient amenity for those traveling with such cars.