Hotel Victoria Marriott Inner Harbour, Canada - www.trivago.ca

Hotel Victoria Marriott Inner Harbour (Victoria, Canada)

Hotel Victoria Marriott Inner Harbour (Victoria, Canada)

About Victoria Marriott Inner Harbour

The award winning Victoria Marriott Inner Harbour offers 4-star accommodation in British Columbia, just 10-minutes’ walk from Victoria Harbour. All rooms are air conditioned and include free Wi-Fi, cable TV service, in-room safe, desk, refrigerator, blackout curtains, complimentary toiletries, bathroom with shower/tub combination and hairdryer, tea and coffee making facilities. Hotel amenities include 24-hour front desk, concierge services, business centre, fitness facilities, spa services including spa tub, sauna and steam room, indoor swimming pool, wedding services, babysitting and childcare services. Breakfast, lunch and dinner are available daily from both the on site casual lounge bar as well as the restaurant which specializes in steak and seafood. Victoria Marriott Inner Harbour within 5-minutes’ walk of the Victoria Conference Centre and sites such as the Royal BC Museum, Miniature World and Victoria Royal Theatre.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

728 Humboldt Street, V8W 3Z5, Victoria, Canada

Rating overview

8.8
trivago Rating Index based on 1517  reviews from:
  • Location
    Excellent  9.4 / 10
  • Rooms
    Very good  8.3 / 10
  • Service
    Excellent  9.2 / 10

Positive Reviews

positive:

Professional and hospitable staff

Staff have been described as friendly, caring, attentive and professional. Guests felt welcomed and were treated as valued customers. Requests for assistance and dealing with small problems was met with speed and efficiency.

positive:

Comfortable rooms and great facilities

The rooms are reportedly well appointed, clean and comfortable. Some rooms included mountain and city views. Guests also enjoyed the indoor pool and spa services including sauna and steam room. The lounge bar also provides a relaxed nd friendly atmosphere whether during the day or evening.

positive:

Attractions within walking distance

The hotel is well placed is within walking distance to many of the city's attractions. Sites such as Victoria Harbor, the Royal BC Museum and the Victoria Royal Theater are all within 10-minutes' walk.


Negative Reviews

negative:

Poor customer service

Customer service is not always fast or efficient. At times, requests for assistance, including requests to restock essentials in the room, as well as maintenance issue reports, were not addressed in a speedy time frame. You may need to contact staff and repeat your request before action is taken.

negative:

Not good value for money

Some guests commented that the high expense of the hotel was not reflected in it's quality of service. Various reasons were given for this. Some guests felt that the furnishings were of poor quality and that cleanliness needed attention. At times hot water was not available in the rooms and the air conditioning has been known to malfunction. Parking is paid and some guests felt that this service should be included in the price.

negative:

Small rooms

Some guests complained that the size of their rooms was too small. Guest felt cramped and uncomfortable in their quarters.


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Lift
  4. Gym
Wellness / Spa
  1. Steam room
  2. Whirlpool / Hot tub
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
  4. In-room accessibility
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Bike rental
  2. Fitness
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00

Contact

728 Humboldt Street , V8W 3Z5 , Victoria , Canada
Telephone: +1(250)4803800 | Fax: +1(250)4803838 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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