Hotel The St. Regis Mexico City (Mexico City, Mexico)

Guests find that the food at this hotel, whether from one of the restaurants and cafes or from room service, is excellent and on par with top level international restaurants. A highlight is the brunch which offers spectacular food and as much champagne as you like.

The hotel is beautifully designed and furnished, looking and feeling really luxurious. Rooms are refined, spacious and very well appointed. Beds are incredibly comfortable with high quality linens. Large marble bathrooms have lovely toiletries. With personal attention from the Butler Service, you may not want to leave.

Guests say that all the staff at this hotel provide them with a world class level of service. They are very well trained, highly professional and attentive to guests needs. Nothing will ever be too much trouble for them and you will feel very well taken care of.

Given the cost of the rooms and the level of service which the hotel prides itself on providing, some guests are disappointed that free Wi-Fi is not included, and that you can only have free wired internet access. Those who paid for it said that the service was not perfect, sometimes dropping out or being slow.

Some guests were disappointed that when they asked for a taxi the doorman would push them towards using the house car. The disappointment comes from the house car being more expensive than the hotel's recommended taxi company. Guests think if they want a taxi it should not be a problem.

No other negative opinion has been expressed about this hotel.