Novotel Paris 17

This hotel is recognized for its spacious rooms and excellent soundproofing, providing a comfortable stay despite its proximity to a busy road. It caters well to families seeking ample space and a kid-friendly environment, and business travelers who appreciate its meeting facilities and convenient access to the peripheral road. While some sightseers find the location a bit removed from central attractions, it is manageable with public transport. Guests often highlight the staff's general helpfulness and the hotel's overall cleanliness. To ensure a more comfortable stay, it is advisable to inquire about room orientation to manage temperature preferences, and to clarify all parking fees and procedures upon arrival.

Facilities & Amenities
The hotel features a welcoming and spacious lobby that creates a positive first impression. Guests have access to free Wi-Fi, though some report inconsistent connectivity and slow speeds. For convenience, water machines are available near the elevators, providing cold refills. The hotel is also well-equipped for professional events, offering meeting rooms and cocktail areas that are praised for their suitability for training sessions and seminars. However, the fitness center is noted as being quite small, with limited equipment, which some guests found underwhelming for a hotel of this category.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with comfortable beds and quality linens contributing to a restful sleep. The spaciousness of the rooms is frequently appreciated, especially for families. Despite the hotel's location near a major road, the soundproofing is highly effective, ensuring a quiet environment. However, a recurring concern is the air conditioning system; many guests report it being ineffective or completely off, especially during warmer periods outside of peak summer, leading to overheated rooms. Furthermore, windows in the rooms cannot be opened, limiting fresh air circulation and making it difficult to cool down. Some reviews also mention issues with blocked drains in bathrooms and occasional stained carpets.

Dining & Food Quality
Feedback on breakfast is mixed; while many guests praise its variety and quality, offering a good selection of hot and cold items, pastries, and fresh fruit, others express disappointment with the limited options, lack of replenishment, or perceived lower quality compared to expectations. The restaurant receives varied comments; some guests enjoy the savory dishes and find the food good, while others describe it as overpriced, with a limited menu, or even poor quality, particularly for dinner. Specific dishes like shrimp ravioli and spiced chicken naan have been highlighted positively. The bar area is available, but some guests noted loud music or early closing times.

Location & Accessibility
The hotel's location is considered convenient for those traveling by car, with easy access to the peripheral road, and it offers secure paid parking on-site, though some found the spaces tight and the payment process confusing. For exploring Paris, a bus stop is conveniently located directly outside the hotel, providing direct routes to central areas like the Champs-Élysées and the Concorde. While the nearest metro station is about a 10-15 minute walk, public transport connections are generally good. Some rooms even offer distant Eiffel Tower views. The surrounding area is described as safe, with nearby shops, supermarkets, and restaurants, making it suitable for both short and extended stays.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, professionalism, and attentiveness. Many guests highlight their helpfulness in accommodating requests, such as late check-outs or room changes, and their willingness to provide information and assistance. The check-in process is often described as quick and efficient. Housekeeping is consistently commended for maintaining clean rooms daily. However, there are isolated instances of guests encountering staff who were perceived as unhelpful, tired, or even rude, particularly at the front desk or bar, leading to frustrating experiences regarding specific requests or issues like non-functioning air conditioning.

Additional Information
The hotel has a strict policy regarding windows in rooms, as they cannot be opened, which is a significant point for guests who prefer fresh air over air conditioning. For those attending events, the hotel's seminar and meeting facilities are well-regarded, with positive comments on the setup and catering provided during professional training sessions. The hotel also provides water machines on each floor, a convenient amenity for guests. In instances of lost items, the lost and found service has been effective, with guests successfully retrieving forgotten belongings. Some areas of the hotel, including corridors and parking, have been noted as potentially undergoing renovation or showing signs of wear.