Metropol

The hotel offers a classic Parisian experience, with its unparalleled proximity to Gare du Nord serving as its signature feature, making it an ideal choice for seamless travel connections. Guests consistently highlight the hotel's convenient location, the generally helpful staff, and its competitive pricing, making it a suitable option for budget travelers, solo adventurers, and those on short stays or business trips. While the hotel retains an older charm, some areas show their age. To enhance your stay, consider requesting a room on a higher floor or facing the courtyard to minimize street noise, and be prepared for potential additional fees upon arrival.

Facilities & Amenities
The elevator is notably small, accommodating only two people with luggage, and some guests experienced it being slow or occasionally out of service. While free Wi-Fi is available, its signal strength can be inconsistent, particularly on higher floors. A common point of feedback is the scarcity of power outlets in rooms, often limited to one inconveniently placed socket, making charging multiple devices challenging. Guests should also note the absence of air conditioning, a mini-fridge, a safe, or kettles for hot beverages in the rooms. However, the hotel does offer convenient luggage storage for early arrivals or late departures. The policy of leaving your room key at the reception whenever you exit the building is a unique aspect that some guests found inconvenient.

Cleanliness & Room Comfort
Rooms are generally described as small and basic, reflecting the hotel's age, though some found them adequately spacious. While housekeeping maintains a level of cleanliness, many guests noted the dated decor and worn furnishings. Feedback on bed comfort is mixed, with some finding them restful, while others reported uncomfortable mattresses and thin pillows. A recurring issue is the condition of the bathrooms, often lacking a shower curtain or screen, leading to water spillage and wet floors. Some reviews also mentioned mold or unpleasant odors in bathrooms. Noise can be a significant factor, with thin walls allowing sounds from neighboring rooms and corridors to be easily heard, alongside street noise for rooms facing the main road. Additionally, some guests reported encountering pests, including ants and, in a few isolated instances, bed bugs, which negatively impacted their stay.

Dining & Food Quality
The hotel offers a continental breakfast for an additional charge, which receives mixed reviews. Most guests found the breakfast selection to be basic but sufficient, typically including coffee, tea, orange juice, croissants, bread, ham, cheese, yogurt, and boiled eggs. Some appreciated its value for money, while others felt it was minimal or that the dining area was somewhat uninviting. However, the hotel's prime location means guests have abundant dining options right outside its doors, with numerous cafes, restaurants, and bakeries in the immediate vicinity, providing a wide array of choices for meals throughout the day.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, making it an excellent base for exploring Paris. It is exceptionally close to Gare du Nord, just a few minutes' walk, providing seamless access to the Eurostar, metro, and RER B train to Charles de Gaulle Airport. Guests also appreciate its proximity to Gare de l'Est and various bus stops, ensuring convenient public transport connections across the city. Many popular attractions, such as Montmartre and the Sacré-Cœur Basilica, are within walking distance. The surrounding area is vibrant, offering a plethora of cafes, restaurants, and supermarkets. For those arriving by car, parking is available nearby, though it comes with an additional cost.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their accommodating nature, noting their willingness to assist with inquiries, provide directions, and offer luggage storage services. The reception is staffed 24/7, ensuring assistance is always available, and many guests found the check-in process to be quick and efficient. While the majority of interactions are positive, a few guests reported isolated instances of less welcoming or unhelpful encounters with specific staff members, particularly concerning issues like shuttle bookings or refund requests. Overall, the team's dedication to service contributes significantly to a positive guest experience.

Additional Information
A significant point of contention for many guests is the hotel's practice of charging unexpected additional fees or taxes upon arrival, which often exceed the amounts initially quoted online. This has led to feelings of being misled or 'scammed' by some visitors. While the hotel's policy of requiring guests to leave their room key at the reception when leaving the building is a common European practice, some found it inconvenient. Furthermore, a few reviews highlighted issues with services booked through the hotel, such as a shuttle service where drivers demanded unannounced extra payments. There were also reports of strict refund policies and a hotel rule against allowing visitors in guest rooms, which caused frustration for some.