Hotel HR

This hotel is primarily noted for its strategic location near the airport and major highways, making it a practical choice for transit travelers and those with their own vehicles. While some guests find the staff friendly and the rooms spacious, a significant number of reviews highlight the hotel's dated appearance and the persistent issue of non-functional or inadequate air conditioning. The hotel's age is a recurring theme, with many guests feeling it needs substantial renovation to meet modern standards. For business travelers needing a convenient stopover, it offers basic functionality. An actionable tip for potential guests is to confirm the operational status of the air conditioning, especially during warmer months, and be prepared for potential noise from the adjacent highway.

Facilities & Amenities
The hotel's facilities are a frequent point of discussion, with many guests noting their outdated condition. A major concern is the air conditioning, which numerous guests reported as non-functional or ineffective, leading to uncomfortable room temperatures. The swimming pool is consistently mentioned as being closed, neglected, or filled with green, uninviting water, despite being advertised. While Wi-Fi is available, several guests experienced poor or unreliable connectivity. The minibar in rooms is often found to be empty or broken. The elevators are described as old and small, and some guests noted the absence of basic in-room items like glasses or a corkscrew.

Cleanliness & Room Comfort
Feedback on cleanliness is mixed; some guests found their rooms clean, while others reported issues such as dirty carpets, dust, stains, and even hair in bathrooms. The overall room condition is frequently described as very dated, with old furniture and a distinct 1970s aesthetic. Bed comfort varies, with some finding beds comfortable and others reporting them as hard or having thin pillows. Noise is a significant issue, as the hotel's proximity to a busy highway means traffic noise is often audible, even with windows closed, making a restful night's sleep challenging for many. Some bathrooms also had issues with shower pressure or non-functioning flushes.

Dining & Food Quality
The dining experience, particularly breakfast, receives varied but often critical feedback. Many guests found the breakfast to be limited in variety and quality, with items not being refilled promptly, leading to shortages. Some described the food as stale or of poor quality, with a notable lack of fresh options, especially for savory items. The absence of a traditional bar for coffee, relying instead on self-service machines, was a disappointment for many. The hotel's restaurant is often described as having a limited menu, serving expensive and unappetizing food, sometimes compared to cafeteria fare, and was occasionally closed.

Location & Accessibility
The hotel's location is primarily advantageous for its proximity to the airport, making it suitable for early departures or late arrivals. It is also conveniently situated near major highways, facilitating travel for those with a car. However, this highway location also means it is quite isolated from the city center, requiring a taxi or personal vehicle to reach attractions, which can be costly. Access to the hotel directly from the highway can be challenging and potentially dangerous due to fast-moving traffic and difficult entry/exit points. Ample free parking is available on-site, which is a significant benefit for guests traveling by car.

Staff & Service
The staff at the hotel receives mixed reviews, with many guests praising their friendliness, helpfulness, and professionalism, particularly at the reception. Some guests highlighted specific individuals for their excellent service and willingness to assist with requests. However, there were also instances where guests encountered unhelpful or even rude staff, particularly concerning the persistent air conditioning issues, where some reception staff were perceived as dismissive or unwilling to resolve problems. The check-in process was generally reported as quick and efficient by those who had positive interactions.

Additional Information
A pervasive theme across reviews is the hotel's significantly dated appearance and the urgent need for renovation. Many guests feel the hotel's current condition, with its 1970s decor and worn furnishings, does not align with its advertised star rating. The outdoor areas, including the often-closed swimming pool and tennis courts, are frequently described as neglected and in disrepair. Some guests noted that the hotel's overall ambiance feels more akin to a two-star establishment rather than a four-star one, leading to disappointment regarding the value for money.