Name: Hacienda Susula
Address: Sin Nombre No. 7 23, Merida, 97314, Mexico
Price range: From per night
Rating: 8.8

Good to know

Dine at TOH restaurant onsite
Sample signature fusion cuisine at the onsite TOH restaurant, which features a mix of traditional and modern decor.
Explore 300-year-old hacienda ruins
Walk through the historic property grounds that integrate original stone structures with modern hotel architecture.
Inconsistent room maintenance and amenities
Some guests report issues with water pressure, housekeeping frequency, and the availability of basic room supplies like bottled water.
Book ground-floor swim-out rooms
Reserve first-floor accommodations to enjoy direct access to the swimming pool from your private terrace.
Access Merida airport and center
Reach Manuel Crescencio Rejón International Airport and Merida's Main Square within approximately 11 kilometers of the property.
Relax in balcony hot tubs
Choose second-floor suites to access private hot tubs located on your balcony.
Utilize wheelchair accessible pool ramps
Navigate the property easily with wheelchair ramps installed in many common areas, including the swimming pool.
Limited staffing impacts service speed
Guests frequently report slow response times for room service and pool area assistance due to limited onsite staff.

This summary was created by AI and might not be 100% accurate.

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Based on lowest prices on trivago from the last 30 days

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Reviews

Review summary

Summarized by AI from 200+ reviews

This hotel is a tranquil historic hideaway perfect for couples, families, and those seeking a unique event venue. Its location on the outskirts of Mérida offers a serene escape with proximity to the airport and easy access to the city. The property boasts spectacular swimming pools, some with direct room access, set amidst beautiful facilities and well-maintained green areas. Guests consistently praise the attentive and friendly staff and the delicious, often gourmet, cuisine served in the restaurant, particularly the extensive breakfast buffet. For a truly special experience, consider booking a room with direct pool access to enhance your stay.