Classic Inn

The hotel's most notable feature is its convenient location on the main route, offering easy access to Old Orchard Beach and local attractions, making it a suitable base for budget-conscious travelers and sightseers exploring the area. While many guests consistently praise the friendly and accommodating staff for their helpfulness, a significant number of reviews highlight substantial concerns regarding the overall cleanliness and outdated condition of the accommodations. The comfort of the beds receives mixed feedback, with some finding them satisfactory while others report discomfort. This property is best suited for travelers prioritizing location and affordability over modern amenities and pristine conditions. To enhance your stay, it is advisable to manage expectations regarding the age and maintenance of the property and to thoroughly inspect the room upon arrival, particularly concerning cleanliness.

Facilities & Amenities
Guests frequently note a significant lack of on-site amenities, which can impact the overall experience. Many reviews mention the absence of coffee makers in the rooms, requiring guests to seek beverages elsewhere. Similarly, the lack of an ice machine on the premises is a common complaint, with some guests directed to another location across the street for ice. The hotel does not offer breakfast or a restaurant on site, limiting dining options within the property. Furthermore, the Wi-Fi connectivity is a recurring issue, often described as poor, unreliable, or non-functional, posing challenges for guests needing to stay connected. Feedback on the AC units is also mixed, with reports of units not working, being inaccessible, or having only one setting that makes rooms excessively cold. The pool facilities also draw criticism, with many guests reporting it as closed, cold, small, or simply unavailable, contrary to expectations.

Cleanliness & Room Comfort
The cleanliness and comfort of the rooms are significant concerns for many guests. Numerous reviews describe rooms as dirty, filthy, and generally run-down, with mentions of stained walls, floors, mold in bathrooms, and unwashed shower curtains. A particularly alarming and frequent complaint involves the presence of bed bugs, leading to uncomfortable stays and bites. The beds themselves receive mixed feedback; while some guests find them comfortable or firm, many others report uncomfortable mattresses, describing them as old, sunken, or feeling like a box spring, often accompanied by inadequate pillows. Noise levels are also a point of contention, with some guests appreciating a quiet environment, while others report disturbances from loud neighbors or significant road noise. Additionally, many bathrooms are noted for being small, having toilet issues such as being too low or not flushing properly, and shower problems including poor water pressure or peeling tubs. A pervasive cigarette smell in non-smoking rooms and a general musky odor are also commonly reported.

Dining & Food Quality
Feedback regarding dining options is consistently negative due to the complete absence of on-site facilities. Guests frequently express disappointment that the hotel does not offer breakfast or any other restaurant services, requiring them to seek all meals elsewhere. This lack of on-site dining means guests must plan to eat out for every meal, which can be an unexpected inconvenience, especially for those with early starts or late arrivals. A common complaint also highlights the lack of coffee availability, both in rooms and within the hotel premises, which is a significant inconvenience for many travelers starting their day. This forces guests to venture out for even basic morning beverages, impacting convenience and potentially adding to daily expenses, as well as consuming valuable time that could be spent on other activities. The absence of these fundamental amenities is a recurring point of frustration for many visitors.

Location & Accessibility
The hotel's location is a primary positive aspect, frequently praised for its convenience and accessibility. It is situated on a main route, offering easy access to popular destinations like Old Orchard Beach and various local attractions, making it a practical base for exploring the area. Guests appreciate being within a short drive of the beach and other points of interest, contributing to a positive overall experience regarding proximity. However, a significant and recurring point of inconvenience is the check-in process, as the main office is located across the street at a different motel. This requires guests to travel to a separate building for check-in and sometimes for other services like obtaining ice, which many find cumbersome and confusing upon arrival. Despite this logistical challenge, the hotel's position remains a strong draw for many visitors.

Staff & Service
The staff and service at the hotel consistently receive positive feedback from guests. Many reviews highlight the friendly, professional, and personable nature of the team, noting their willingness to assist with various requests. Guests frequently commend the staff for being understanding and accommodating, particularly in situations such as early check-ins, managing booking issues, or addressing concerns during their stay. The check-in and check-out process is often described as smooth and easy, contributing to a hassle-free experience. This attentive and helpful approach from the staff is a recurring theme, with many guests appreciating the effort made to ensure their comfort and address any problems that arise, often making a positive impression despite other property shortcomings.

Additional Information
Several important details emerge from guest feedback that do not fit into other categories. A recurring point of frustration is the early check-out time of 10 AM, which many guests find inconvenient compared to the standard 11 AM or noon at other establishments, impacting their ability to rest adequately. The hotel's pet policy also presents conflicting information and issues; while some sources suggest pets are welcome, guests report being told pets are not allowed or encountering difficulties with service animals, leading to confusion and distress. Furthermore, guests requiring ADA accessible rooms have reported booking issues, sometimes resulting in relocation to a different property due to the hotel's inability to accommodate their specific needs as booked. These operational aspects are important for prospective guests to consider.