Cambridge Suites

The hotel is widely recognized for its spacious suites, offering guests a comfortable and expansive living experience that feels more like an apartment than a standard hotel room. This makes it an ideal choice for families seeking ample space, sightseers wanting a convenient base, and business travelers needing a functional work area. Its excellent central location in downtown Toronto is consistently highlighted, placing guests within easy walking distance of major attractions, shopping, and dining. Guests frequently commend the friendly and helpful staff who contribute significantly to a positive stay, alongside the hotel's consistent cleanliness and comfortable beds. To enhance your visit, consider utilizing the underground PATH system for convenient access to various downtown points, especially during inclement weather, and take advantage of the nearby grocery stores to make use of your in-suite kitchenette.

Facilities & Amenities
Guests consistently appreciate the generous suite layout, which typically includes a separate living area and bedroom, providing ample space and privacy. Each suite is well-equipped with a convenient kitchenette featuring a microwave, mini-fridge, coffee maker, sink, and often includes glassware, crockery, and cutlery, allowing for simple in-room meals. For relaxation and wellness, the hotel offers a fitness center, a hot tub, and a sauna located on the 22nd floor, providing guests with impressive city views. Practical amenities include laundry facilities available for guest use, with change provided at the front desk, and free Wi-Fi to stay connected, though some guests noted occasional inconsistencies with its speed. The hotel also provides secure underground parking with in-and-out privileges, which is considered reasonably priced for the downtown area.

Cleanliness & Room Comfort
The hotel consistently receives praise for its cleanliness, with guests noting that rooms are well-maintained and tidied daily. The spacious rooms contribute significantly to guest comfort, offering distinct areas for sleeping and relaxation. Many reviews highlight the exceptionally comfortable beds and high-quality linens and pillows, ensuring a restful night's sleep. The bathroom areas are generally described as large and well-appointed, though some guests mentioned that certain fixtures appear dated and a few experienced issues with water pressure or the functionality of shower taps. Despite its central location, the hotel is often found to be surprisingly quiet, allowing for peaceful stays, although some guests occasionally noted minor street noise or sounds from the elevators. While the decor may be considered dated by some, the overall comfort and upkeep are widely appreciated.

Dining & Food Quality
Guests should be aware that the hotel currently does not operate an on-site restaurant or bar, a change that occurred after the pandemic. However, to compensate, the hotel offers complimentary coffee and muffins in the lobby each morning, typically available between 7 and 10 am, which many guests find convenient for a quick start to their day, though some describe the muffins as basic. The hotel's prime location means there are numerous dining options readily available within a short walking distance, ranging from various restaurants and cafes to a 24-hour supermarket directly across the street. The in-suite kitchenette with a microwave and fridge also provides flexibility for guests to store and prepare their own snacks or takeaway meals.

Location & Accessibility
The hotel's central location in downtown Toronto is a significant advantage, placing guests within easy walking distance of numerous popular attractions. These include major shopping destinations like the Eaton Centre, entertainment venues such as Massey Hall, Scotiabank Arena, and the Rogers Centre, as well as cultural sites like Nathan Phillips Square and the St. Lawrence Market. Public transportation is highly accessible, with the Queen subway station and various tram lines nearby, providing convenient access to other parts of the city, including the CN Tower and the waterfront. The hotel also offers secure underground parking at a reasonable daily rate, complete with in-and-out privileges, making it convenient for those traveling by car. Additionally, a 24-hour supermarket and pharmacy are located just steps away, adding to the overall convenience.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the quick check-in and check-out processes, as well as the staff's willingness to accommodate various requests, such as early check-ins, luggage storage, and providing change for laundry facilities. The housekeeping team is noted for their attentiveness, ensuring rooms are cleaned daily and amenities are replenished. While most interactions are positive, some guests have experienced mixed feedback regarding the security staff, particularly concerning the strict enforcement of the hotel's policy on visitors and entry after 10 pm. Despite these isolated concerns, the overall consensus is that the staff's dedication to providing excellent service significantly enhances the guest experience.

Additional Information
The hotel maintains a strict no-party policy and implements security measures, including key card access and staff presence after 10 pm, to ensure a quiet and secure environment for all guests. This policy, while appreciated by many for promoting peace, has occasionally led to mixed feedback regarding its strict enforcement, particularly concerning visitors after certain hours. Guests should also be aware that the building's dated decor is a recurring theme in reviews, and there are ongoing discussions and plans for the site's future redevelopment, which may impact its long-term availability. Some guests have reported issues with fire alarms, including false alarms, and a few noted that the in-room kitchenettes lack basic utensils, requiring guests to bring their own.