Best Western Plus Revelstoke

The hotel offers a truly memorable stay, distinguished by its exceptional pet-friendly amenities and an outstanding complimentary breakfast that consistently receives high praise. Its appeal is particularly strong for skiers and snowmobilers, who benefit from convenient access to mountain activities and the inviting hot tubs perfect for unwinding after a day on the slopes. Guests frequently commend the property's immaculate cleanliness and the consistently friendly, accommodating staff, contributing to a welcoming atmosphere. This makes it an ideal choice for families seeking a comfortable and convenient base, pet owners traveling with their companions, and business travelers looking for reliable comfort. To enhance your experience, guests recommend taking advantage of the complimentary shuttle service for easy downtown access and, if sensitive to noise, requesting a room away from the hot tub area.

Facilities & Amenities
Guests highly appreciate the hotel's diverse range of facilities designed for comfort and convenience. The outdoor hot tubs, including a large one, are a significant draw, especially for relaxation after outdoor activities, though some guests noted they can get crowded or occasionally be out of service. While an outdoor pool is available, it is sometimes closed or described as chilly. The fitness center is well-equipped with a Peloton, free weights, and a chin-up bar, catering to various workout needs. Complimentary amenities like free Wi-Fi, free laundry facilities with washers and dryers, and a 24/7 lobby coffee/hot chocolate machine offering delicious lattes are frequently highlighted. Additionally, the presence of an on-site liquor store/shop and readily available ice machines and vending machines adds to guest convenience.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean, spacious, and well-appointed, with many praising the comfortable beds and high-quality linens that ensure a restful sleep. Rooms often include a fridge, microwave, and an in-room Nespresso coffee maker, along with ample outlets and multiple pillow types. Pet-friendly rooms are thoughtfully designed with laminate floors, provided pet bowls, a placemat, and rags for cleanup. However, some guests have noted that certain rooms appear dated or worn, with occasional issues such as stains on carpeting, intermittent air conditioning, burnt out lightbulbs, or poor shower pressure. Minor cleanliness oversights like hair in the shower or fingerprints on windows were occasionally mentioned, and some guests experienced noisy air conditioning units or found the bathroom lighting to be dim.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives glowing reviews, often described as excellent and among the best hotel breakfasts experienced. It features a wide selection of hot and cold options, including different hot dishes daily, waffles, cereals, and juices, all well-stocked by attentive staff. The coffee served at breakfast and from the lobby machine is also highly praised. While the breakfast is a significant highlight, some guests suggested that the options could be healthier, noting a prevalence of white sugary carbs. A few reviews mentioned issues like diluted orange juice, clumped bacon, or dry eggs. The hotel does not have an on-site restaurant for lunch or dinner, meaning guests need to seek dining options elsewhere.

Location & Accessibility
The hotel boasts an excellent location just off the Trans-Canada Highway, making it easy to find and access for travelers. While it is a quick drive to downtown Revelstoke and the ski hill, some guests noted it is not within comfortable walking distance of the town center. A major convenience is the free shuttle to downtown, which operates frequently and is highly valued for evening excursions and accessing local restaurants. The hotel is also conveniently located near gas stations and fast food restaurants, and a nice path along the river is nearby. Ample parking is available, including space for larger vehicles and trailers, and the property is situated far enough from train tracks to ensure a quiet stay, a common concern in the area.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight the quick check-in process and the staff's willingness to go above and beyond to assist with requests, such as providing late check-out or helping with lost items. The breakfast staff are particularly noted for their attentiveness and efficiency in keeping items stocked. While the vast majority of interactions are positive, a few guests reported isolated instances of staff not fully understanding technical issues related to internet connectivity, or a single experience with a front desk staff member perceived as impolite. Housekeeping service was generally good, though some guests noted that rooms were not cleaned daily unless specifically requested, and in-room coffee supplies were not always replenished.

Additional Information
The hotel is notably pet-friendly, offering a comprehensive experience for guests traveling with animals. This includes a thoughtful welcome package for pets with treats, a door hanger, and waste bags, along with dog dishes and a placemat provided in the room. Pet-friendly rooms are equipped with laminate floors and rags for cleanup, demonstrating a commitment to accommodating furry companions. Guests also appreciate the convenience of free laundry facilities on-site. For electric vehicle owners, a Tesla fast EV charger is available. While generally well-maintained, some guests experienced a power outage during their stay, and one reported a persistent fire alarm chirping issue. It is worth noting that the in-room televisions do not offer streaming options.