Best Western Plus Placerville Inn

The hotel is often highlighted for its exceptional complimentary breakfast, offering a diverse spread that delights many guests. Its convenient location near a major highway makes it an ideal stop for road trippers and those exploring the local area, including Apple Hill. The property is also notably pet-friendly, catering well to travelers with pets. While the hotel is undergoing updates, guests consistently praise the friendly staff and the overall cleanliness. This makes it a suitable choice for families seeking comfortable accommodations and a good breakfast, as well as couples looking for a practical base. For a more comfortable stay, consider requesting a room away from the highway to minimize noise, and be aware that upper floors lack elevator access.

Facilities & Amenities
Guests generally appreciate the available facilities, though some aspects receive mixed feedback. The pool and hot tub are popular amenities, providing a relaxing space, although some guests note that the hot tub jets may not always be functional or the water temperature inconsistent. A fitness center is on-site, offering basic equipment for workouts. The hotel provides free Wi-Fi for guest convenience. A significant point of concern for many is the lack of elevators in the multi-story buildings, which can be challenging for seniors, guests with mobility issues, or those carrying heavy luggage. Rooms are typically equipped with a mini-fridge and microwave, adding to the convenience, and a laundry room is available for guest use.

Cleanliness & Room Comfort
Guests frequently describe the rooms as clean and spacious, contributing to a pleasant stay. Feedback on bed comfort is varied; some guests find the beds comfortable with multiple pillow options, ensuring a restful night, while others report them as lumpy, hard, or squeaky. Noise is a recurring issue, with many reviews mentioning disturbances from highway noise, hallway noise (including loud conversations and slamming doors), and noise from upstairs rooms, indicating thin walls. Some rooms are noted as being outdated or worn, with instances of stained furniture or issues with non-functional amenities like televisions, clock radios, or blow dryers. Additionally, some guests experience hot water issues, such as inconsistent temperatures or a complete lack of hot water.

Dining & Food Quality
The complimentary breakfast is consistently highlighted as a major positive, often exceeding guest expectations. It offers a wide variety of options, including popular hot items such as eggs, bacon, and sausage, alongside make-your-own waffles. A specialty coffee machine is available, though occasionally reported to be out of order. Many guests praise the quality of the hot food, noting that items like bacon are well-prepared. While the breakfast area is generally well-maintained, some guests observe that it can become crowded, and popular items may run out, especially closer to the end of service hours. Overall, the breakfast is considered a significant value-add to the stay.

Location & Accessibility
The hotel boasts a convenient location right off Highway 50, making it easily accessible for road trippers and those exploring the region. It is well-situated for visiting popular attractions such as Apple Hill and Placerville downtown, offering a blend of historical charm and seasonal activities. Guests appreciate the proximity to various restaurants, including a Mexican eatery directly next door, providing convenient dining options without needing to drive. While some areas might not be within immediate walking distance, essential services, shopping centers, and other dining establishments are readily available nearby. Parking is generally ample and convenient for guests, though during periods of high occupancy or ongoing property improvements, finding a spot might require a bit more effort. This accessibility makes it a practical base for both leisure and event-related stays in the area.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, accommodating, and attentive. Many guests highlight positive interactions during check-in and check-out, with staff often going above and beyond to assist with issues such as room changes, late check-out requests, or lost luggage. Housekeeping is generally efficient, ensuring rooms are clean and well-maintained, though some guests report isolated instances of rooms not being serviced or needing to request additional towels. While the majority of feedback on service is positive, a few guests have noted isolated negative experiences, particularly concerning specific issues like unexpected early check-in fees or discrepancies with room reservations, where staff responses were perceived as less helpful or accommodating.

Additional Information
The hotel maintains a strong pet-friendly policy, which is a significant draw for many guests traveling with animals. It provides designated grass areas and even poop bag dispensers for convenience. However, guests should be aware that the pet policy may include restrictions, such as not allowing pets in the lobby or requiring them not to be left unattended in rooms. The property is undergoing renovations and updates, which can sometimes lead to minor disruptions or the presence of construction materials. Some guests have reported issues with key cards frequently failing, requiring multiple re-activations during their stay. Additionally, guests occasionally mention unexpected early check-in fees, which may not be clearly communicated at the time of booking.