Harrison Beach Hotel

The hotel distinguishes itself with its extensive renovations and a prime lakeside location, offering guests modern, spacious accommodations with breathtaking views. Guests consistently highlight the spacious rooms, comfortable beds, friendly staff, and stunning lake views as top features. It is an ideal choice for couples seeking a romantic getaway, families enjoying the amenities and nearby attractions, and pet owners due to its accommodating policy. The well-equipped kitchenettes also make it suitable for longer stays. To enhance your experience, consider requesting a higher floor for optimal views and reduced noise. Be prepared for potential parking fees, and if sensitive to light, bringing a sleep mask might be beneficial as some rooms may have bright street lights or lack full blackout curtains.

Facilities & Amenities
Many guests enjoy the hotel's indoor pool and outdoor hot tub, often finding them clean and well-maintained, though some note the pool water can be cool or the hot tub excessively warm. The availability of these facilities is a significant draw for relaxation and family fun. A standout feature for many are the well-equipped kitchenettes found in suites, often including a mini-fridge, microwave, stove top, toaster, kettle, and kitchen supplies like cutlery and dishes, making longer stays or self-catering convenient. Free Wi-Fi is available, though some guests experienced intermittent connectivity or slow speeds. Several rooms feature a cozy electric fireplace, adding to the ambiance, and many rooms boast balconies or patios, often spacious, providing outdoor seating.

Cleanliness & Room Comfort
Most guests praise the cleanliness of the rooms, describing them as "spotless," "very clean," and "immaculate" following recent renovations. However, a few guests reported issues such as hair on pillows, dirty floors, crumbs in chairs, or dirty kitchenware, suggesting some inconsistency. The newly renovated rooms are frequently described as "modern," "updated," and "beautifully furnished," often featuring wood floors and a fresh aesthetic. Some older, unrenovated rooms were noted as "tired" or having stained carpets. The beds consistently receive high praise for being "super comfortable," "fabulous," and ensuring a "restful night's sleep," with many appreciating the duvets and high-quality linens. Feedback on noise is mixed; some rooms are described as "exceptionally quiet," while others experienced significant disturbance from noise from rooms above (e.g., chairs moving, children jumping) due to the hard flooring, or occasional hallway noise near elevators.

Dining & Food Quality
The hotel does not have its own dedicated restaurant for breakfast or full-service dining, which some guests noted as a minor inconvenience, especially considering the price point. However, its excellent location means there are numerous restaurants and dining options within easy walking distance, including a German restaurant and a Greek place right next door or very close by, which guests frequently utilize for meals. The presence of kitchenettes in many suites allows guests to prepare their own meals or snacks, with some rooms equipped with cooktops, microwaves, and refrigerators, providing a convenient alternative to eating out for every meal. Guests appreciate the provision of complimentary coffee and tea in the rooms, often with a Keurig machine, though one review mentioned the coffee quality was poor.

Location & Accessibility
The hotel boasts an excellent and central location, directly across from the beach and Harrison Lake, offering stunning lake views from many rooms. This prime spot allows for easy walking access to the boardwalk, various restaurants, shops, and local attractions. Guests appreciate being steps away from the lake, and close to the public mineral pool. The convenience store is also a short walk away. Parking is available, typically for an additional daily fee, with options for both outdoor and underground parking. However, some guests reported issues with the underground parking being unavailable due to ongoing renovations, or difficulties finding spots, leading to reliance on street parking or hotel assistance. The cost of parking was a point of contention for some. The hotel is noted as accommodating for guests with mobility issues, though one review mentioned poor accessibility for walkers in certain areas.

Staff & Service
The staff consistently receives high praise for being exceptionally friendly, professional, helpful, and attentive. Many guests highlight their willingness to go "above and beyond" to ensure a pleasant stay. The check-in process is generally described as quick and easy, with some guests appreciating the option for online contactless check-out. However, a few instances of long waits at the front desk or issues with staff acknowledging waiting guests were reported. Guests commend the staff for their customer service, including accommodating requests, providing local information, and even assisting with lost items. The pet-friendly service is also noted, with staff providing amenities for dogs. While overall room cleanliness is praised, some guests experienced inconsistent housekeeping service, with rooms not being cleaned or towels/coffee not being replenished during longer stays. Many guests were delighted by personal touches such as handwritten welcome notes, chocolates, or towel cakes for special occasions.

Additional Information
The hotel is undergoing ongoing renovations, which have resulted in updated and modern rooms that guests highly appreciate. While generally not disruptive, some guests noted temporary changes like a temporary check-in space or unavailable underground parking. The hotel has a pet-friendly policy, welcoming furry companions and even providing amenities like bowls and treats. However, guests should be aware of an additional daily fee for pets. While the hotel is non-smoking, smoking is permitted on balconies, which can lead to second-hand smoke entering rooms, a significant concern for non-smoking guests. The newly renovated rooms often feature hardwood floors, which, while aesthetically pleasing, can contribute to noise from above (e.g., chairs moving, footsteps) for guests on lower floors. Early check-in is available but may incur an additional charge.