Best Western Plus Merritt Hotel

This hotel consistently impresses guests with its modern design and impeccable cleanliness, making it a highly recommended stop for various travelers. Its signature feature is its strategic location right off the highway, offering both convenience and a surprisingly quiet atmosphere. The property is particularly well-suited for road trippers seeking a comfortable overnight stay, families due to its spacious rooms and amenities, and pet owners who appreciate the thoughtful accommodations. Business travelers also find it a practical choice with its well-equipped facilities. Guests frequently highlight the comfortable beds, excellent breakfast, and the friendly, attentive staff as key reasons for their positive experiences. To enhance your stay, consider utilizing the hotel's dedicated pet-friendly rooms with direct outdoor access if traveling with animals, and be sure to take advantage of the complimentary and varied breakfast offerings.

Facilities & Amenities
Guests consistently praise the hotel's well-maintained pool and hot tub, describing them as spacious, clean, and relaxing, often providing a quiet retreat. The hotel offers a convenient guest laundry facility, which some guests found immense and very helpful. For connectivity, free Wi-Fi is available, though some guests reported it could be sketchy with frequent drop-offs. A notable amenity is the 24/7 complimentary coffee machine in the lobby, offering a variety of options like cappuccinos and lattes. The hotel also features a fitness center for those looking to stay active. For quick needs, a hotel store with snacks and convenience items, along with vending machines, is available. Additionally, EV charging options are a welcome modern convenience for electric vehicle owners.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its spotless cleanliness throughout, from the rooms to the common areas, with many guests noting the sparkling floors. Rooms are described as spacious, well-appointed, and featuring high ceilings, contributing to an airy feel. The beds are consistently praised for being comfortable and cozy, ensuring a restful night's sleep, often equipped with high-quality linens. In-room amenities include a fridge, microwave, and a coffee maker, though some guests expressed a preference for a larger drip or Keurig-style machine over the single-serve Nespresso. While many rooms offer great views and some even feature large balconies with crystal-clear windows, noise can be a mixed experience; most guests find the rooms quiet, but some have reported hallway noise, doors closing, or screaming children, indicating potential soundproofing issues in certain areas. Minor issues like a noisy bar fridge, a bathroom fan that wouldn't turn off, or a squeaky bathroom door were occasionally noted.

Dining & Food Quality
The hotel's complimentary breakfast is a significant highlight for many guests, consistently described as great, delicious, and well-stocked with a wide variety of options. The buffet-style continental hot breakfast includes popular items such as a pancake machine, pastries, bagels, fresh fruit, bacon, sausage, and eggs. Guests particularly appreciate the use of real plates and cutlery, enhancing the dining experience. While the main breakfast coffee is generally well-received, some found the lobby latte/cappuccino machine's beverages not to their taste. The breakfast area itself is noted for being spacious and clean. As an added treat, some guests enjoyed warm cookies offered in the evening.

Location & Accessibility
The hotel boasts an excellent and central location, making it an ideal stop for travelers. It is situated right off the highway, offering easy access for those on the road. Guests appreciate its proximity to a variety of dining options, with Mr. Mike's and Boston Pizza within a short walking distance. Essential amenities are also conveniently close, including a Walmart, grocery stores, gas stations, and other fast-food establishments like Tim Hortons and McDonald's, all within a two-minute drive. The hotel provides ample parking, including space for trucks, and shares a lot with an adjacent restaurant, ensuring plenty of spots for guests.

Staff & Service
The hotel's staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming and accommodating nature of the front desk team, noting their prompt and efficient check-in and check-out processes. Many commend the staff for going the extra mile, such as assisting with unexpected travel issues or providing late check-outs. Housekeeping is also praised for being on the ball and maintaining the hotel's high standards of cleanliness. The overall consensus is that the staff's commitment to providing excellent service significantly enhances the guest experience, making stays memorable and stress-free.

Additional Information
The hotel is highly regarded for its pet-friendly policy, offering specific dog-friendly rooms often located on the ground floor with direct outside access, which is particularly convenient for quick pet walks. These rooms are thoughtfully designed, sometimes near storage areas to minimize disturbance to other guests, and include amenities like poo bags and designated waste bins. Guests also appreciate the rewards program benefits for loyal members. The hotel has been noted for its quick notification to guests who have forgotten items in their rooms, demonstrating a proactive approach to service.