Alexander the Great Beach Hotel

This hotel is celebrated for its stunning sandy beach and crystal-clear waters, offering a truly picturesque and relaxing environment that many guests describe as a paradise. Its unique setting amidst lush green gardens and a pine forest provides a refreshing atmosphere, making it an ideal retreat for couples seeking tranquility and families looking for a beautiful beach experience. The hotel’s elevated position also affords breathtaking sea views from various points. While the natural beauty is a consistent highlight, guests should be aware of the beach access, which primarily involves a significant number of stairs, as the elevator to the beach is currently out of service. Clarifying policies regarding sunbeds and other amenities upon arrival can help ensure a smoother stay.

Facilities & Amenities
The hotel features lush green gardens and a well-maintained courtyard that contribute to a pleasant ambiance. The pool area is generally well-regarded, offering a nice space for relaxation. Guests appreciate the convenience of an on-site mini market and a bar for refreshments. While the hotel boasts a Wi-Fi connection, its reliability varies, with many guests reporting strong signals in common areas like the beach and pool, but poor or non-existent connectivity within the rooms. A significant point of contention is the elevator providing access to the beach, which has been out of service for an extended period, requiring guests to use a long set of stairs. Additionally, the availability and condition of sunbeds and beach towels are mixed, with some guests noting charges for these amenities and issues with their upkeep.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. While some guests found their rooms to be clean and comfortable, many reported issues such as dirty towels and sheets with visible stains, and even instances of mold in bathrooms. The beds received mixed reviews, with some finding them comfortable, while others described them as noisy or uncomfortable, with wires felt through mattresses. Rooms are often described as small and somewhat outdated, with old furniture and poor soundproofing, leading to disturbances from neighboring rooms. The air conditioning units are frequently noted as old, loud, and sometimes lacking remote controls, impacting guest comfort. Furthermore, many rooms lack basic amenities like a coffee maker, kettle, or a stocked mini-bar.

Dining & Food Quality
Feedback on dining & food quality is quite mixed. While some guests praised the food quality as good, delicious, and varied, many others found the buffet offerings to be repetitive, bland, and often served lukewarm or cold. The breakfast experience frequently involves long queues and a service model where staff serve food behind glass partitions, which many guests found inefficient and frustrating. The coffee quality at breakfast also received criticism. The à la carte taverna generally received more positive comments for its food and atmosphere, though some found its service lacking. The beach bar is noted for having a limited selection of drinks and sometimes issues with the quality of its sandwiches and other food items.

Location & Accessibility
The hotel boasts a prime location with direct beach access, which is widely praised for its beauty and tranquility. Situated in a peaceful, green area, it offers stunning sea views from various points. However, accessibility to the beach is a significant concern for many, as the primary route involves navigating a long set of stairs (over 150 steps), with the elevator to the beach being non-functional and walled off. While the hotel is within walking distance of nearby villages, guests note that the journey involves walking along a narrow road without sidewalks, posing a safety concern. Parking is available, but some guests reported difficulties finding space or issues with its security. A buggy service is available to assist guests with transport around the resort, particularly to the beach.

Staff & Service
The staff & service at the hotel receive largely positive feedback, with many guests highlighting the friendly staff and their helpful and welcoming demeanor. Specific mentions include the attentive service at reception, the efficiency of the check-in process, and the general willingness of staff to assist guests. However, some reviews indicate inconsistencies, with instances of staff being perceived as rude, disorganized, or inexperienced, particularly among the bar staff and those serving at the buffet. While housekeeping is generally seen as diligent in daily cleaning, some guests reported issues with the quality of cleaning and the frequency of linen changes. Overall, the staff's efforts to provide good customer service are appreciated, despite some areas needing improvement.

Additional Information
The hotel operates with specific policies regarding sunbed and towel usage, with many guests noting additional charges for these amenities, even for hotel guests, which some found unexpected. The all-inclusive package is described by some as having a limited selection of drinks, leading to a perception of poor value. While a lack of extensive entertainment or animation activities is noted by some, the hotel does host occasional Greek nights with live music, which are generally enjoyed. The hotel's approach to environmental protection is reflected in its policy of changing towels and bed linen every three nights, though some guests found this inconsistent with charges for daily changes. A buggy service is available to assist guests with transport around the resort, particularly to the beach.