101 Hotel

The hotel is widely praised for its stylish design and central location, making it a memorable choice for visitors. Its modern and timeless aesthetic, combined with a welcoming lobby and bar area, creates a distinctive atmosphere. Guests frequently highlight the comfortable beds and the generally positive interactions with the staff. However, a significant recurring concern is the noise levels, particularly from nearby nightclubs and street activity, which can disrupt sleep, especially on weekends. The unique bathroom designs also draw mixed reactions, often sacrificing practicality for aesthetics. This hotel is well-suited for sightseers and explorers who prioritize being in the heart of the city's action and appreciate a design-focused environment. For a more restful stay, it is advisable to request a room on a higher floor or away from the street-facing side, and consider bringing earplugs.

Facilities & Amenities
The hotel offers several appealing facilities that enhance the guest experience. Many guests appreciate the on-site spa, which includes a jacuzzi and steam room, providing a relaxing retreat after a day of exploring. A well-equipped gym is also available for those wishing to maintain their fitness routine. The lobby area is frequently described as warm, welcoming, and beautifully designed, featuring a bar and a fireplace, making it a pleasant space for relaxation or socializing. While some guests found the Wi-Fi reliable, there were no explicit mentions of its speed or consistency. The availability of ice machines and vending machines was not a prominent theme in reviews.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many praising the comfortable beds and high-quality linens that contribute to a restful sleep. The provision of soft robes is also a welcome touch. However, the room layout and bathroom design receive mixed feedback; while some appreciate the aesthetic, many find them impractical, citing a lack of privacy due to open or glass-enclosed showers and toilets. Issues such as slippery floors in the wet room setup and poor drainage in showers are noted. A common complaint is the scarcity of outlets, especially near the bed, and the absence of a kettle or coffee maker in the room, which many guests found inconvenient. Noise levels from outside, particularly from nearby nightlife, are a significant concern, often impacting sleep quality.

Dining & Food Quality
Feedback regarding dining options, particularly breakfast, is varied but leans towards the negative. Many guests found the breakfast selection to be limited and basic, often not included in the room rate and considered overpriced for the quality offered. Some described it as "barely better than nothing," with a few extreme comments mentioning issues like moldy fruit. The hotel does feature a downstairs bar that receives positive mentions for its ambiance and cocktail quality. Additionally, guests appreciate the discount offered for a restaurant located around the corner, which is associated with the hotel and generally well-regarded for its food and service.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets. Guests find it exceptionally convenient for exploring the city, being within easy walking distance of numerous popular attractions such as Rainbow Road, the main church, Harpa Concert Hall, and various shopping and dining establishments. Its proximity to Bus Stop 6 is also a significant advantage, offering easy access for tours and airport transfers. However, this prime location comes with a notable drawback: noise levels from the surrounding nightlife, especially on weekends, are frequently reported as very high, with music and street sounds often audible in rooms until the early morning hours. Parking is available but very limited, with only a few complimentary spots that are often occupied, necessitating the use of paid street parking.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and accommodating nature. Many guests commend their promptness in addressing requests, providing local recommendations, and assisting with various needs. The check-in process is often described as quick and efficient. However, there are instances of mixed feedback, with some guests reporting less positive interactions, including perceived unresponsiveness, a lack of warmth, or an unwillingness to accommodate specific requests like late check-out or room upgrades without additional charges. Despite these isolated concerns, the overall sentiment points to a dedicated team committed to providing good service.

Additional Information
Guests should be aware of certain hotel policies and features that may impact their stay. A late checkout often incurs a significant hourly charge, which some guests found unreasonable. The hotel's affiliation with a major rewards program has been a point of contention for some members, who reported that expected rewards program benefits, such as complimentary upgrades or breakfast, were not consistently honored. The room key system has been described as somewhat old and prone to issues, occasionally leading to guests being locked out or in their rooms. While the hotel's art and ambient music contribute positively to its unique atmosphere, some guests noted minor maintenance issues within rooms, such as poor drainage or non-functional amenities, and occasional inconsistencies with housekeeping schedules.