Krystal Ixtapa

Paseo de Ixtapa sin número Lote 4 y 4A - Zona HoteleraZihuatanejo40880Mexico
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About Krystal Ixtapa

Krystal Ixtapa boasts all-inclusive accommodations near the marina. The hotel offers free Wi-Fi access in public areas and complimentary onsite parking.

Recently refurbished, most rooms boast contemporary style and gorgeous views of the ocean. Modern amenities include air conditioning, a personal safe, TV, minibar, and a coffee and tea maker. A desk is provided for extra comfort.

Krystal Ixtapa features a wonderful outdoor pool area with a waterfall and a waterslide, a spa, fitness center, and volleyball courts. In addition, guests can participate in an aerobics class or a variety of water sports. For added convenience, the hotel also offers 24-hour reception, a business center, and laundry services.

There are three restaurants and bars onsite, including Las Velas & Parrillada, Aquamarina, and Bogart’s. After dark, guests can enjoy a drink at Christine’s Nightclub.

The hotel is located less than a mile from Delfiniti, Magic World Aquapark, and Ixtapa Golf Course.


Paseo de Ixtapa sin número Lote 4 y 4A - Zona Hotelera, Zihuatanejo, 40880, Mexico
Telephone: +52(755)5550510 | Fax: +52(755)5530226 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Business centre
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Supermarket
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty-center


  • Wheelchair accessible

For children

  • Child / Baby Crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Place of Paradise

If you’re looking for a relaxing tropical getaway, Krystal Ixtapa is the place. The hotel is ideally located in a quiet and secluded beachfront area. However, guests say that you’re not far from downtown either. You can easily walk to restaurants, bars, shops, and nightlife. In addition, guests loved the local flea market, where you can get an inside look into local culture.

Dining Delight

Most guests enjoyed their dining experience at the hotel’s restaurants, especially Bogart’s. The food is both high-quality and delicious. Guests even noticed that often on the weekends, the restaurants are busy with locals.

Personable Personnel

The staff at Krystal Ixtapa is friendly and attentive. Guests said they had great customer service all throughout their stay.

Negative Reviews

Popular Pool Area

Guests say the pool area can get crowded, and there are often many kids playing in the water. Fortunately, there is a separate adults-only area for when things get too busy. Many guests also disliked that the music they play in the public areas tends to be too loud.

Ready to Renovate

The rooms at Krystal Ixtapa appear ready for remodeling and upgrading. Guests say they feel too 1960s and 70s. In addition, visitors noticed that many public areas, like the billiard tables, show moderate wear and tear, while the pool area needs updates and cosmetic attention.

Mild Inconvenience

Guests found it inconvenient and too much effort that you need you request hair dryers from the front desk, and need to rent towels with a card.

Rating Overview

Rating trivago Rating Index based on 1496 reviews across the web
6.9 /10
    6.8 /10
    7.0 /10
  • Other Sources
    7.1 /10
6.9 out of 10 based on 1496 reviews