Victoria Marriott Inner Harbour

728 Humboldt StreetVictoriaV8W 3Z5Canada
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About Victoria Marriott Inner Harbour

The award winning Victoria Marriott Inner Harbour offers 4-star accommodation in British Columbia, just 10-minutes’ walk from Victoria Harbour.

All rooms are air conditioned and include free Wi-Fi, cable TV service, in-room safe, desk, refrigerator, blackout curtains, complimentary toiletries, bathroom with shower/tub combination and hairdryer, tea and coffee making facilities.

Hotel amenities include 24-hour front desk, concierge services, business centre, fitness facilities, spa services including spa tub, sauna and steam room, indoor swimming pool, wedding services, babysitting and childcare services.

Breakfast, lunch and dinner are available daily from both the on site casual lounge bar as well as the restaurant which specializes in steak and seafood.

Victoria Marriott Inner Harbour within 5-minutes’ walk of the Victoria Conference Centre and sites such as the Royal BC Museum, Miniature World and Victoria Royal Theatre.

Contact

728 Humboldt Street, Victoria, V8W 3Z5, Canada
Telephone: +1(250)4803800 | Fax: +1(250)4803838 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby Crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Professional and hospitable staff

Staff have been described as friendly, caring, attentive and professional. Guests felt welcomed and were treated as valued customers. Requests for assistance and dealing with small problems was met with speed and efficiency.

Comfortable rooms and great facilities

The rooms are reportedly well appointed, clean and comfortable. Some rooms included mountain and city views. Guests also enjoyed the indoor pool and spa services including sauna and steam room. The lounge bar also provides a relaxed nd friendly atmosphere whether during the day or evening.

Attractions within walking distance

The hotel is well placed is within walking distance to many of the city's attractions. Sites such as Victoria Harbor, the Royal BC Museum and the Victoria Royal Theater are all within 10-minutes' walk.

Negative Reviews

Poor customer service

Customer service is not always fast or efficient. At times, requests for assistance, including requests to restock essentials in the room, as well as maintenance issue reports, were not addressed in a speedy time frame. You may need to contact staff and repeat your request before action is taken.

Not good value for money

Some guests commented that the high expense of the hotel was not reflected in it's quality of service. Various reasons were given for this. Some guests felt that the furnishings were of poor quality and that cleanliness needed attention. At times hot water was not available in the rooms and the air conditioning has been known to malfunction. Parking is paid and some guests felt that this service should be included in the price.

Small rooms

Some guests complained that the size of their rooms was too small. Guest felt cramped and uncomfortable in their quarters.

Rating Overview

Rating trivago Rating Index based on 2651 reviews across the web
8.8 /10
  • Other Sources
    8.7 /10
8.8 out of 10 based on 2651 reviews