Hotel The Fairmont Empress

721 Government StreetVictoriaV8W 1W5Canada
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About Hotel The Fairmont Empress

The Fairmont Empress is a 4-star hotel with views overlooking Victoria’s Inner Harbour. It features a gym with indoor pool and whirlpool, as well as full-service spa.

There are 477 guestrooms at this hotel. Each room comes with views of the city, garden, courtyard or harbor. Other amenities include bathrooms, in-room safe, cable TV, coffee and tea making facilities, and luxury bedding.

The Fairmont Empress offers afternoon tea, a tradition the hotel has honored since 1908. A Victoria tradition originally held for royal visitors and dignitaries, guests can experience afternoon tea complete with live piano music.

The hotel has additional dining option on site. The Bengal Room offers its unique curry buffet for lunch and dinner and The Veranda offers a setting directly overlooking the Inner Harbour.

Miniature World, British Columbia Parliament Building, Royal BC Museum, and Pacific Undersea Gardens are all less than half a mile from the hotel. This accommodation is also known as Empress Fairmont, Fairmont Empress, Fairmont Empress Hotel, and Fairmont Empress Hotel Victoria.


721 Government Street, Victoria, V8W 1W5, Canada
Telephone: +1(250)3848111 | Fax: +1(250)3892747 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Elevator
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty-center
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby Crib
  • Childcare / Babysitting
  • Organised activities for kids

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Luxurious accommodations

Guests love the old world elegance matched with modern luxury at this Victoria hotel. Stocked with amenities and offering plenty of space to spread out, you'll feel wrapped in luxury the minute you step foot on the property.

Excellent location

It's all about the location when you book a stay here. This hotel offers easy access to shops, restaurants and attractions galore. Close to downtown and directly overlooking the Inner Harbour, you really won't need a car to see all that the area has to offer. Guests simply love the location of this upscale hotel.

Personalized service

The Fairmont Empress offers warm and welcoming guest services. The staff, particularly during afternoon tea, is truly what sets this hotel apart from others. Guests who stayed here felt that staff members catered to their every need.

Negative Reviews

Lack of air conditioning

Rooms have ceiling fans but lack any air conditioning. For most of the year, this isn't a problem, however, depending when you travel you might notice your room can get toasty. Windows open for additional air circulation, however.

Expensive overall

This luxury property comes with a luxury price tag. If you book a stay here, be prepared to splurge a little. Amenities like Wi-Fi and parking are paid services, and daily charges add up quickly.

Renovation is needed in some areas

Some guests were disappointed and feel that this Fairmont hotel didn't live up to the brand. Widely recognized as a luxury hotel, some of the rooms require furniture updates and bathroom fixture maintenance.

Rating Overview

Rating trivago Rating Index based on 1730 reviews across the web
8.5 /10
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    8.9 /10
  • Zoover
    9.2 /10
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    10 /10
  • Other Sources
    7.9 /10
8.5 out of 10 based on 1730 reviews