Dreams Tulum Resort & Spa

Carretera Chetumal-Puerto Juárez Km. 236.7 No. 1Tulum77761Mexico
Show more hotels

About Dreams Tulum Resort & Spa

Boasting a prime ocean-front position, Dreams Tulum Resort & Spa is a luxurious all-inclusive resort set in Tulum's spectacular rainforests.

The luxurious rooms and suites offer relaxed living spaces, private terraces with gorgeous garden and sea views, and modern-day amenities such as flat-screen TVs and fully stocked minibars. Select suites add direct pool access with swim out and whirlpool tubs.

De-stressing is easy to do with a world-class spa, stunning outdoor pool and live entertainment. Guests will also find the kids are supervised at the kiddies club, and a tennis court and climbing wall are great for guests looking to work up a sweat.

There's no going hungry at Dreams Tulum Resort & Spa with a choice of six in-house restaurants featuring world-class local and international cuisine. Coco Café serves great coffee, while Sunset Terrace at Seaside Grill is perfect for a romantic dinner.

Xel-Ha Park is an aquatic theme park ideal for the entire family, about a ten-minute drive away.


Carretera Chetumal-Puerto Juárez Km. 236.7 No. 1, Tulum, 77761, Mexico
Telephone: +52(984)8713333 | Fax: +52(984)8713353 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach umbrellas
  • Business centre
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Disco/ Nightclub
  • Doctor on site
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty-center
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby Crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground
  • Organised activities for kids

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Accommodating staff

The amazing staff seem to be truly happy, especially when they can be of assistance to guests. They will constantly go out of their way to ensure that travellers' vacations are the very best they can be, from beginning to end.

Seaside Grill delivers

Travellers often acknowledge this restaurant for offering some of the best cuisine at the resort. Not just that, but the views overlooking the ocean and the high level of customer service are said to be amazing too.

Delightful entertainment

Guests often plan their outings carefully to ensure that they are back in time for the evening entertainment. They love the fantastic music that is always on offer, and when it comes to the kids, there's no doubt they enjoy every moment at the kiddies club. The poolside entertainment is also noted to be top-class.

Negative Reviews

Bothered by timeshare salesman

Guests are sometimes quite put off by the constant hassles they face which relate to buying a timeshare at this beautiful property. They prefer to enjoy their vacation without the pressure from the sales team.

Private beach a bit disappointing

Whilst visitors appreciate the access they have to the private beach, they are often disappointed by the huge amounts of algae they find once they get there. They point out, however, that the hotel staff do a clean-up of the beach every day to try to alleviate the issue.

Mixed reviews for the food.

While many guests enjoy the wide selection of restaurants on site, as well as the food itself, almost as many do not feel that its quality lives up to the resort's four-star rating.

Rating Overview

Rating trivago Rating Index based on 1973 reviews across the web
8 /10
  • Expedia.ca
    7.6 /10
  • Hotels.com
    8.2 /10
  • Zoover
    8.7 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    8.2 /10
8 out of 10 based on 1973 reviews