Casa Doña Susana

Manuel M. Dieguez 171Puerto Vallarta48380Mexico
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About Casa Doña Susana

A charming affordable hotel with a prime downtown location for guests seeking to be in the heart of it all. Hotel Casa Doña Susana is an adults only boutique hotel moments from everything Puerto Vallarta has to offer. Framed by elegant arches and detailed tile floors, the hotel offers an enchanting Mexican Colonial backdrop for romantic getaways and honeymoons. As our guest, you will enjoy an oasis of delights, including personalizad butler service and other superb amenities. You will also "Stay in One, Play in Two" with access to the restaurants and bars, Playa Club with towel service, lounge chairs, beach umbrellas and spa services at our sister property, Playa Los Arcos Beach Resort & Spa, situated just a half block away. Whether you´re visiting Puerto Vallarta to celebrate a special occasion or simply to scape the world for a few quiet days, Hotel Casa Doña Susana promises an unforgettable cozy and romantic vacation experience.


Manuel M. Dieguez 171, Puerto Vallarta, 48380, Mexico
Telephone: +52(322)2267101 | Fax: +52(322)2267104 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Doctor on site
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Hotel bar on the beach
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with shower
  • Cable TV
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty-center
  • Body treatments
  • Hot stone massage
  • Massage


  • Accessible parking

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great Location

The hotel is located in the popular Zona Romantica, just two blocks from Los Muertos beach, and guests will also have access to the private beach club at the neighboring Los Arcos hotel. There are numerous other attractions within walking distance of the hotel, as well as abundant shopping and dining options.

Romantic Atmosphere

Guests love the hotel's atmosphere. The design and decor are modeled in the style of 19th Century Mexico, and the fact that that it is an adults-only hotel lends an even greater romantic touch. The hotel also has a very nice rooftop pool overlooking the Zona Romantica.

Excellent Dining and Bars

You should have no problem finding a great place to eat within seconds of the hotel. The Mi Pueblito Restaurante received high marks from guests, while the hotel's three onsite bars offer a variety of atmospheres in which to grab a drink. There are numerous other restaurants and bars within walking distance of the hotel as well - so many that you might actually have trouble deciding which to try.

Negative Reviews

Can be Noisy

Some guests found the hotel a little noisy. The hotel is located near downtown Puerto Vallarta, so the sound of traffic and late night partygoers is never far off. The noise from people at the hotel pool can also be an issue.

Small Rooms

Numerous visitors to the hotel felt that the guestrooms were a bit small. The bathrooms, in particular, were cited as being uncomfortably confining. Some guests opted to pay a little extra for an upgrade to a suite, which they found to be much more comfortable.

Air Conditioning is Weak

The air conditioning in the guestrooms appears to be in need of an upgrade. Some guests found that the air conditioning was weak or barely seemed to work at all, while other problems such leaking or dripping A/C units were also reported.

Rating Overview

Rating trivago Rating Index based on 1446 reviews across the web
8.1 /10
  • Other Sources
    7.8 /10
8.1 out of 10 based on 1446 reviews