The Palms Turks & Caicos

16 Princess Drive Grace BayProvidencialesTKCA 1ZZTurks and Caicos Islands
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About The Palms Turks & Caicos

Contact

16 Princess Drive Grace Bay, Providenciales, TKCA 1ZZ, Turks and Caicos Islands
Telephone: +1(649)9468666 | Fax: +1(649)9465188 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Business centre
  • Casino
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Organised activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fan
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty-center
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

For children

  • Childcare / Babysitting
  • Organised activities for kids

Positive Reviews

Comfortable rooms

As guests stated, the rooms are fairly spacious and the kitchenettes came in quite handy, because they have everything you might need to cook your own meals in order to cut down on having to eat out all the time.

Lovely environment

Not only is the hotel located in a wonderful area directly on the beach with its clear, calm waters and beautiful sand and in walking distance of many great restaurants, but many guests also noted how beautiful the landscaped grounds are.

Ample amenities

Guests appreciated the fact that they had a variety of amenities at their disposal like the fitness center, pool, hot tub and on-site parking. They also enjoyed being able to get in-room massages from the popular nearby spa.

Negative Reviews

Poor value for your money

While the hotel appears quite lovely, several guests pointed out that all in all, it appears to be quite overpriced for the quality you receive. This is particularly apparent when looking at the many on-site shops and the dining options. Guests noted that the restaurant as well as room service are not much to rave about, as the quality of food isn't the best and service is very slow and non-attentive. Furthermore, they reported that the drinks at the bar and restaurant are also highly overpriced even though their taste appears to be watered down and not in relation to the prices.

Constant expectation of tips.

Guests noted that even though officially not allowed, the entire staff seems to expect gratuitous tips and has no problem indicating so even though there is an automatic service charge added to your bill.

Starting to age

As guests noted, the interior and exterior could use some new paint, and the appliances in the rooms are starting to act up as well.

Rating Overview

Rating trivago Rating Index based on 1109 reviews across the web
9.2 /10
  • Expedia.ca
    9.2 /10
  • Hotels.com
    9.2 /10
  • Other Sources
    8.8 /10
9.2 out of 10 based on 1109 reviews