Iberostar Grand Paraiso

Carretera Chetumal-Puerto Juárez km 309Playa Paraiso77710Mexico

About Iberostar Grand Paraiso

An all-inclusive guesthouse, Iberostar Grand Hotel Paraiso sits in Maroma, Playa Paraiso. The establishment is set on a private beach and boasts a health club and nightclub on site. Dr. Alfredo Barrera Marin Botanical Garden is within eight miles.

All of the 310 guestrooms come equipped with air conditioning, coffee/tea making facilities, daily housekeeping, free Wi-Fi, pillow menu, satellite TV, iPod docking station, and in-room safe.

Iberostar Grand Hotel Paraiso is complete with disabled parking, full-service spa, business centre, and wedding services.

With five restaurants, a beach bar, and poolside bar, guests can never go hungry here.

Puerto Morelos Town Square is within ten miles.


Carretera Chetumal-Puerto Juárez km 309, Playa Paraiso, 77710, Mexico
Telephone: +52(984)8772800 | Fax: +52(984)8772840 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach umbrellas
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Indoor swimming pool
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty-center
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Awesome Entertainment Team.

From the morning hours until late in the evening, the entertainment team is working hard to make sure you are having a great time. Whether they’re doing shows in the evening or games around the pool, their goal is to keep you smiling.

A Little Something Extra.

The staff goes way above their job duties to ensure your comfort and satisfaction. When you head to the pool for the day, you will be greeted with a cool, scented towel at the door and a smile.

Top-Notch Maid Services.

The maids excel in keeping your room in the best shape possible, sparkling from every corner of the room. They also like to add a little personal touch, as they shape the towels into beautiful designs.

Negative Reviews

Hotel Staff Push Program.

Because of a recently implemented “members only” program, the hotel staff has been driving toward making this point a success with guests. You might find yourself being approached by sales team or members throughout your stay.

Everything Books Fast.

Some of the on-site restaurants are so popular – they book months in advance. This means you might have to go elsewhere or to another place on the property for your meals, which can be a disappointment.

Gyms Are A Let-Down.

Though there are gyms located right on site, the rooms get extremely hot, and many of the machines are out of service, so you might not be happy when you visit this.

Rating Overview

Rating trivago Rating Index based on 3111 reviews across the web
9.3 /10
  • Expedia.ca
    9.4 /10
  • Hotels.com
    9.1 /10
  • Catch it
    9.8 /10
  • ebookers.com
    10 /10
  • Other Sources
    9.3 /10
9.3 out of 10 based on 3111 reviews