MUR Neptuno Gran Canaria

Avda. Alféceres Provisionales, 29Playa del Inglés35100Spain
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About MUR Neptuno Gran Canaria

MUR Neptuno Gran Canaria is a four-star restaurant featuring a gym, wellness centre, central heating and parking lot. Maspalomas Beach is just about two miles away.

All rooms are en suite, air conditioned and have windows that open. The bathrooms have both bathtubs and showers and are equipped with hairdryer. The rooms have a small lounge with a television that has access to satellite channels. Other amenities include a minibar, room safe and telephone.

The adults-only hotel has an outdoor swimming pool and provides guests with beach umbrellas, towels and sun loungers. Airport transportation is available at a surcharge.

MUR Neptuno Gran Canaria’s Nautilus buffet restaurant serves breakfast and dinner. La Sirena specializes in international dishes and has a lunch only menu. The hotel also has an onsite Sotavento bar. Free breakfast is provided every morning.

The hotel is about a mile from CITA Shopping Center and Yumbo Shopping Center. Maspalomas Golf Course is approximately two miles away.


Avda. Alféceres Provisionales, 29, Playa del Inglés, 35100, Spain
Telephone: +34(928)777492 | Fax: +34(928)766965 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach umbrellas
  • Conference rooms
  • Deck chairs / Sun loungers
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty-center
  • Massage
  • Sauna
  • Turkish bath / Hammam


  • Accessible parking

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Friendly staff who are eager to please the guests

The staff members were very warm and courteous Complaints were handled promptly and with great efficiency The multilingual staff were very effective in communicating with guests from various nationalities and those concerned found this particularly satisfying The hotel staff go out of their way to make sure your stay is very relaxing and comfortable.

The food served is very delicious and plentiful

There is a wide variety of food on offer at the hotel The diverse menus greatly helped in catering for different palates Guests found the dishes to be expertly prepared Service was also top notch and one did not have to wait for long to be seated and served.

The pool and surrounding area was well maintained

Guests were very impressed with the hotel’s pool The loungers and areas surrounding the pool were regularly cleaned and the pool itself was well maintained and kept spotlessly clean.

Negative Reviews

The pool is too small and there’re few sun loungers

A few guests thought that the pool was too small This was especially evident during the peak season Sun loungers were also quite few and demand quickly exceeded supply especially when the weather was good.

Inadequate sound insulation in the guestrooms

The hotel’s rooms were seen by a number of guests as being poorly insulated against sound Noise from outside was clearly audible especially in the wee hours of the morning when majority of the guests are trying to sleep Sound also carried easily from room to room.

A few interior areas in the hotel were a bit dated

A few of the guests who stayed at the hotel were of the opinion that the furniture and decor were out-of-date and needed to be replaced in order to make the hotel more attractive.

Rating Overview

Rating trivago Rating Index based on 1850 reviews across the web
8.4 /10
    8.4 /10
  • Zoover
    8.4 /10
    8.4 /10
    8.3 /10
  • Catch it
    7.3 /10
  • Other Sources
    8.0 /10
8.4 out of 10 based on 1850 reviews