Valentin Imperial Riviera Maya All Inclusive

Name: Valentin Imperial Riviera Maya All Inclusive
Address: Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 - Playa del Secreto, Playa del Carmen, 77710, Mexico
Rating: 9.1

Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 - Playa del SecretoPlaya del Carmen77710Mexico

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About Valentin Imperial Riviera Maya All Inclusive

Located on the Riviera Maya in Mexico, the Valentin Imperial Riviera Maya All Inclusive offers luxurious accommodation for adults.

The hotel has 540 air-conditioned suites in various categories, featuring sea, pool or garden views, private balconies/terraces, flat-screen TVs, minibars, tea/coffeemakers and en suite bathrooms with hydromassage tubs. 24-hour room service is offered.

This adults-only, non-smoking hotel offers free Wi-Fi and free parking. There is a 24-hour reception, offering concierge, ATM/currency exchange, tourist information, laundry, dry-cleaning and ironing services. There are spa, sauna and solarium facilities and an outdoor pool. The hotel offers meeting/banquet facilities and evening entertainment.

Complimentary breakfast is offered. The hotel has a wide variety of eating options, with something to suit every taste.

Close to Valentina Imperial Maya is the secret beach (Playa del Secreto) on which the hotel is situated. Cancun International Airport is a twenty-fiveminute drive away.

Contact

Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 - Playa del Secreto, Playa del Carmen, 77710, Mexico
Telephone: +52(984)2063660 | Fax: +52(984)2063661 | Official Homepage

Top amenities

Free WiFi
Kitchen / Kitchenette
A/C
Parking
Balcony / Terrace
Washing machine
TV / Entertainment
Hairdryer
Pool
Non-smoking rooms

All amenities

Hotel facilities

24-hour reception
Airport shuttle
Beach umbrellas
Business centre
Concierge
Conference rooms
Deck chairs / Sun loungers
Direct beach access
Doctor on site
Free WiFi in lobby
Gym
Hairdresser
Hotel bar
Hotel bar on the beach
Laundry service
Non-smoking rooms
Organised activities
Outdoor swimming pool
Parking lot
PC with internet
Pets allowed
Pool bar
Restaurant
Room service
Supermarket
Towels at the pool / beach
Wellness centre / Spa
WiFi in lobby

Room facilities

Air conditioning
Balcony / Terrace
Bathroom with bathtub
Bathroom with shower
Cable TV
Central heating
Cosmetic mirror
Desk
Electric kettle
Fan
Flatscreen TV
Free WiFi in rooms
Hairdryer
Internet
Ironing board
Room safe
Satellite TV
Telephone
Television
WiFi in rooms

Wellness / Spa

Beauty-center
Massage

Arrival / Departure

Check-in: 15:00
Check-out: 12:00

Positive Reviews

Great staff

The staff members are gracious and hospitable, while remaining unobtrusive. They are well-trained hospitality professionals with a good customer service ethic, much appreciated by guests.

Awesome food choices

There are no less than six restaurants on the property, offering a wide choice of eating options, with something for every taste. Various international cuisines are offered. Opinion on the food varies - while some guests thoroughly enjoy it, others say it could improve.

Great facilities

The guests here appreciate the facilities offered, from the outdoor pool to the spa/sauna. There is a variety of free activities within the resort and there are some charged activities in nearby locations such as snorkelling on the Riviera Maya beaches. The spa and fitness center within the hotel here is also very much appreciated.

Negative Reviews

Seaweed, crowded pool

Unfortunately, seaweed has found its way into this gorgeous beach, making it difficult to have fun and spoiling the beach's natural beauty. In fairness, this is a problem in most of the Caribbean area and the hotel tries to get it cleaned as far as possible. Also, the pool area can become crowded, so it is necessary to come early to get a good place there.

Unpredictable Wi-Fi

Unfortunately, connectivity could be unpredictable owing to an intermittent Wi-Fi signal, which might not be a problem for those seeking solitude, but for those who need regular connectivity, it is definitely a big problem.

Dress code

The hotel has a strict dress code for the restaurants. One might like to dress down and relax on vacation, but it is necessary to dress up for dinner. Men in particular are advised to pack plenty of collared shirts because they will not be served if not wearing one. Also, be sure to pack some covered shoes for similar reasons.