Panama Jack Resorts Playa del Carmen

Constituyentes No. 1Playa del Carmen77710Mexico
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About Panama Jack Resorts Playa del Carmen

Gran Porto Resort & Spa is an all-inclusive resort in Playa del Carmen, Mexico. It is located right on protected beach in the Mayan Riviera and includes an inclusive spa and hydrotherapy service.

Suites in the hotel include flat-screen TV, air-conditioning, mini bar, coffee maker, and spacious closet.

Hotel services for guests includes meeting facilities, wedding venues, kids and teen clubs, free parking, fitness centre, a concierge staff and a gift shop.

Gran Porto has many on-property dining options such as Albatros offering international cuisine, Marias and Il Pescatore offering Mexican and Italian respectively. Paradilla Grill open for lunch and Health and Sushi Bar open for brunch and lunch.

Gran Porto Resort & Spa is close to the popular 5th Avenue with many nightclubs, restaurants, and shops. It is also located near various beach areas. This accommodation is also known as Gran Porto, Gran Porto Real All Inclusive, Gran Porto Real Playa del Carmen, and Gran Porto Real Resort.

Contact

Constituyentes No. 1, Playa del Carmen, 77710, Mexico
Telephone: +52 9848734044 | Fax: +52 9988817399 | Official Homepage

Top amenities

  • Free WiFi
  • Kitchen / Kitchenette
  • A/C
  • Parking
  • Balcony / Terrace
  • Washing machine
  • TV / Entertainment
  • Hairdryer
  • Pool
  • Non-smoking rooms

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach umbrellas
  • Business centre
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Beauty-center
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby Crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Close Location Near 5th Avenue.

Many guests like the fact the resort is located walking distance from the well-known shopping, bar, restaurant, and nightclub area. Guests could spend hours and hours in this area for their particular excursions. The beach is swimmable a little away from

Friendly Personnel Made for Nice Stay.

The resort’s staff received positive remarks and described their particular gestures. The hostess is friendly, smiling, and elegant. Bartenders are attentive and housekeeping as well. The kid’s club staff enjoys taking care of the children, and concierge

Great Family Resort.

Many families that stayed in the resort had a great time there due to the extra attention and facilities. Children and teenagers have their own clubs to spend time in and include video game systems. The staff working there offer attentive and fun stay for

Negative Reviews

Beach Near the Resort Not Great.

The beach that guests went to during their stay is said to be not ideal for swimming given the rocks, seaweed, no waves, and not as clean. Some guests walked a little further away and found a decent piece of beach to swim in while others were disappointed

Bars and Restaurants Close Early.

Some guests had a difficult time with receiving a complete dining or drinking experience from the hotel’s restaurants and bar. The time span to enjoy these is too short and many people enjoy eating and drinking late on vacation.

Food Not Great At Times.

For some guests who had great expectations from an all-inclusive resort, the food was not up to par with their palate. They complained the drinks and food were not good and disliked the overall dining experience.

Rating Overview

Rating trivago Rating Index based on 14865 reviews across the web
9.2 /10
  • loveholidays
    10 /10
  • Other Sources
    8.7 /10
9.2 out of 10 based on 14865 reviews