Blue Diamond Luxury Boutique Hotel GL

Carretera Chetumal-Puerto Juárez km 298Playa del Carmen77710Mexico
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About Blue Diamond Luxury Boutique Hotel GL

Located near the Playa del Carmen area, the Blue Diamond Luxury Boutique Hotel GLis an opulent establishment, just forty-minutes away from Cancun International Airport.

This resort has 128 junior suites and suites. Each room has air conditioning, balcony, plasma television, minibar, tea or coffee maker and a safe.

Other facilities include 24-hour room service, free Wi-Fi in rooms and public areas, Internet, sauna, spa, fitness centre and a meeting room. The staff speaks Spanish and English.

The Ceviche-Tapas Bar offers seafood as well as tapas, while the Aguamarina Restaurant serves international cuisine. The Ambar offers nouvelle fusion cuisine while The Pool Bar allows guests to unwind with a variety of drinks including cocktails.

Attractions close to the Blue Diamond Luxury Boutique Hotel GLinclude the Tres Rios Ecopark and for the adventurous, it’s only a short trip from the resort to the island of Cozumel.

Contact

Carretera Chetumal-Puerto Juárez km 298, Playa del Carmen, 77710, Mexico
Telephone: +52(984)2064112 | Fax: +52(984)2064110 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach umbrellas
  • Bungalows
  • Business centre
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty-center
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent facilities

The spa facility was praised by visitors to the Blue Diamond Riviera Maya They also enjoyed the swimming pool facility.

Exceptional staff

The excellence of the staff at this resort doesn’t seem to be in question Many guests were pleased at the service given by the amiable and supportive employees They were happy at the outstanding level of customer service that they received The bar and waiting staff were given high praise by visitors to the resort.

Yummy food

The food at the three restaurants was universally praised by guests to the resort Some visitors to the establishment liked the variety of the menus and the quality of the food that was provided If you are looking for a resort in Mexico with an endless supply of food options, this could be the resort for you.

Quiet location

Some guests appreciated the quiet nature of the resort They stated that it made their holiday even more peaceful.

Negative Reviews

Faster food

There were guests who were not happy about the waiting time for foods and drinks to be served There were some complaints where visitors had to wait for over an hour before their food was served. Some guests also stated that they had to wait in between each course of the meal as well.

Tipping issue

Another problem is that some guests felt that they had to continually tip the staff for the services that they provided Some visitors would have preferred for the cost of tipping to be added to their bill, rather than having to tip staff every time they provided a service.

Air conditioning dilemma

There were also problems concerning the air conditioning at the Blue Diamond Riviera Maya Some guests reported that their air conditioning didn’t work properly, even after it was fixed.

Rating Overview

Rating trivago Rating Index based on 847 reviews across the web
8.8 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    8.8 /10
8.8 out of 10 based on 847 reviews