Allegro Playacar

Lote Hotelero No. 7 DesarrolloPlaya del Carmen77710Mexico
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About Allegro Playacar

Allegro Playacar is a luxury all-inclusive property in Playa del Carmen. This complex is located a convenient two-minute walk from the Hard Rock Golf Course.

In keeping with the tropical surrounds, Allegro Playacar offers a selection of thatched, Caribbean-style bungalows. Every layout within the complex features an external terrace or balcony area with hammocks as well as either sea or resort views.

This hotel's extensive leisure facilities include two pools and two tennis courts, as well as a basketball and a volleyball court. Water sports enthusiasts will also enjoy a range of activities, include scuba diving, snorkelling, kayaking, and fishing. The property has private beach access.

Topaz, the resort's main in-house restaurant, offers a global menu for breakfasts and dinners, while the on-site Cielito Lindo, O'Sole Mio, and Fuji specialise in Mexican, Italian, and Japanese, respectively. Pizzas and snacks are available from the on-site pizzeria and the Snack & Grill restaurant.

Fundadores Park is just over two kilometres away.


Lote Hotelero No. 7 Desarrollo, Playa del Carmen, 77710, Mexico
Telephone: +529848772700 | Fax: +52(984)8730378 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach umbrellas
  • Bungalows
  • Concierge
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Express check-in / out
  • Hotel bar
  • Hotel bar on the beach
  • Laundry service
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parking lot
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby Crib
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Lots of staff

The hotel is well-staffed. The reception area provides a polite and friendly service and has unique features, such as babysitters and teen chaperones. The cleaning service is reliable and does a sparkling job every day. The grounds are also well-maintained.

A resort retreat

The resort is a nice retreat and is self-contained. The rooms have private balconies with tables and chairs. There are many food choices onsite and many activities to do. Guests need never leave the property for fun or food.

A nice beach area

The staff keeps the resort beach in good shape. The area is well manicured and in good and usable shape. There are many activities there, from yoga, to tours and walks, to a host of sporting and entertainment options.

Negative Reviews

Disappointing all-inclusive

The all-inclusive food option is disappointing. The food quality throughout all the restaurants and bars is poor, both in taste and preparation. The menu choices don't change very often and this can get old if there for a longer stay. During busy times, it can be hard to get drinks or coffee on a consistent basis.

WiFi woes

The WiFi service is not free and the daily rate is very expensive. Even when purchased, the service is slow and unreliable. Overall, the poor quality won't allow for many business or communication needs and, if you should lose service, there are no refunds.

Poor quality of features

Some amenities are good in name only, because they don't offer a quality experience. The pools are often dirty and aren't cleaned frequently. There is also a lack of loungers and towels. While entertainment is offered, the quality is poor and there aren't daily options.

Rating Overview

Rating trivago Rating Index based on 2332 reviews across the web
8 /10
    7.8 /10
    8.1 /10
  • Zoover
    8.3 /10
    6.7 /10
    5.0 /10
  • Other Sources
    8.0 /10
8 out of 10 based on 2332 reviews