Best Western Colonel Butler Inn

278 Mary StreetNiagara-on-the-LakeL0S 1J0Canada
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About Best Western Colonel Butler Inn

Best Western Colonel Butler Inn enjoy a fantastic location just a short walk away from the shores of Lake Ontario.

All rooms are no smoking and accessible rooms are available on request. Rooms benefit from iron and ironing board, hairdryer, air conditioning, tea and coffee making facilities, fridge and satellite television. Some rooms may have additional features such as a hot tub.

Free Wi-Fi is offered to guests and business travellers may wish to use the print, fax and copy services along with the meeting and banqueting facilities. There is a well-equipped gym and a 24-hour reception as well as luggage storage. Pets are welcome here.

Next door to the hotel is Butler’s Bar & Grill and just over the road is Little Red Rooster.

Best Western Colonel Butler Inn is around 25-minutes’ drive from the amazing Niagara Falls which are a must see when in this part of the world.


278 Mary Street, Niagara-on-the-Lake, L0S 1J0, Canada
Telephone: +1(905)4683251 | Fax: +1(905)4685844 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby Crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Eat your fill

The breakfast here is often included with the hotel room rate. There is so much variety that you are spoiled for choice! The produce served is of a good quality and some guests have said that they’ve filled up to such an extent they’ve been able to skip their lunch.

True hospitality

The welcome showed here is so warm and friendly that once you check in you will not want to leave! You may find that staff at the hotel reach out to you before arrival to see if you have any special requests and this attention to detail continues throughout your stay. Pets are also welcomed with a goody bag and their own little bed.

Comfortable stay

The rooms are spacious and there are different room types depending on your requirements. The beds are comfortable and the rooms have everything you need for your stay.

Negative Reviews

Unreliable Wi-Fi

The Wi-Fi is pretty spotty here, one minute a connection is available the next it disconnects you are you cannot find a signal to get logged back on.

Housekeeping needs improving

The attention to detail does not extend to the cleaning of the bedroom areas with guests saying they have not been particular impressed with the housekeeping service. Although at a glance everywhere looked clean on further exploration the standards could be improved.

Not the cheapest hotel

Whilst guests don’t have any strong feelings against this hotel they do not feel particularly loyal to it and if they were staying in the area they would always compare which property has the best deal for the dates they wanted to travel.

Rating Overview

Rating trivago Rating Index based on 1018 reviews across the web
8.7 /10
    8.8 /10
    8.9 /10
    9.3 /10
  • Zoover
    7.5 /10
  • Other Sources
    8.4 /10
8.7 out of 10 based on 1018 reviews