Auberge du Grand Lac

40 Merry SudMagogJ1X 3L1Canada
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About Auberge du Grand Lac

Situated in the heart of Magog an 11.2 miles from Lake Magog, Auberge du Grand Lac features a 24-hour reception and a business centre.

Guests get enjoy amenities such as cable LCD TVs, phones, and free Wi-Fi in the 24 smoke-free guestrooms. Coffee/tea makers, refrigerators, and limited-hour room service are also included. Guests benefit from daily housekeeping and free toiletries. Extra beds are available for a fee.

This smoke-free, three-star property features a rooftop terrace, lift, and offers concierge services. Tours and ticketing assistance and express check-in/out are efficiently handled by the multilingual staff. Self-parking is free while long-term parking is available for a fee.

Auberge du Grand Lac serves a complimentary full breakfast every morning as well as Asian cuisine for lunch and dinner at The onsite La Cuisine Orientale Restaurant.

Magog Marine is a two-minute walk away while Escapades Memphrémagog  is a six-minute walk from this hotel.

Contact

40 Merry Sud, Magog, J1X 3L1, Canada
Telephone: +1(800)2674039 | Fax: +1(819)8473526 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Concierge
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Non-smoking rooms
  • Parking lot
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Convenient location with plenty of recreation.

Guests love the fact that there is no shortage of interesting activities to partake in regardless of the season of the year which they choose to visit the Magog area. Guests can take ski lessons at nearby resorts and engage in winter sports during the winter season. During the warm spell, guests can revel in the abundant water sports while hiking and trail biking presents an opportunity to check out the exciting local landscapes.

Helpful staff/delicious food.

Guests have been greatly impressed by the fine service provided by the staff, particularly the super-friendly receptionist. Meanwhile, the catering staff displays commendable skill in the healthy and sumptuous and delicious breakfasts that they serve.

Clean rooms with comfy beds.

Guests say the clean and tidy rooms, as well as super-comfy beds, contribute immensely to ensuring guests enjoy a great time while staying here.

Negative Reviews

Poor Wi-Fi.

The slow and sometimes non-existent Wi-Fi connection throughout this property has sparked off a stream of complaints by guests who say they are sometimes forced to visit other establishments with better Wi-Fi.

Windows that don't open.

This hotel has rooms with windows that do not open. Guests say this not only hinders their views but also means they have to run their air-conditioning systems full-time, something they don't particularly enjoy.

Some tired aspects.

Old furnishings, as well as a rundown lobby, lift, and hallways have all been mentioned by guests as some of the tired aspects in this hotel. Further, the use of old-fashioned metal keys rather than electronic cards to open doors reveals that this the hotel is in a time warp.

Rating Overview

Rating trivago Rating Index based on 750 reviews across the web
7.9 /10
  • Other Sources
    7.5 /10
7.9 out of 10 based on 750 reviews