MainStay Suites Louisville Jeffersontown

11762 Commonwealth DriveLouisville40299USA
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About MainStay Suites Louisville Jeffersontown

Featuring pet-friendly facilities, this Louisville hotel boasts Southern hospitality at its best. With brailed elevators and a smoke-free environment, guests can also benefit from free on-site parking.

Each room at Hawthorn Suites by Wyndham Louisville Jeffersontown Hotel includes the convenience of a fully-equipped kitchen and work area in every room, cable TV and a dishwasher.

A laundry, front desk safe and free parking are a few of the amenities available to guests. Those looking for a work-out can make use of the fitness center, or relax with some tea in the lobby.

A free buffet breakfast is served each morning. Fast food outlets like Subway and Burger King are in the vicinity, or for Japanese delights try the nearby Ichiban Samurai restaurant.

For the shopping enthusiast, Mall St. Matthews is 7.3 miles from Hawthorn Suites by Wyndham Louisville Jeffersontown Hotel, IceLand Sports and Beckley Creek Park are just more than a five-mile drive.


11762 Commonwealth Drive, Louisville, KY, 40299, USA
Telephone: +1 5022610085 | Fax: +1 5022667538 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking lot
  • PC with internet
  • Pets allowed
  • Supermarket
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby Crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Good Location

A number of people commented in their reviews about how easy the hotel was to find and that it was very easy to drive to it.  The hotel is also very well situated in Louisville according to guests who mentioned that there were good restaurants and shopping close by.

Polite Staff

The staff rated really well in reviews with many guests leaving comments which singled out the reception staff for their polite and friendly attitudes towards their guests. Check-in was a breeze and for some set the tone for an excellent stay.

Tasty Breakfast

The full cooked hot breakfast got rave reviews from guests. Many were in awe of the delicious selection of food on offer such as bacon, eggs and sausages. Of course the waffles were a hit with the kids with many also commenting on the excellent quality.

Negative Reviews

Lack of Sound-Proofing

A common experience of guests who stayed here was the ability to hear every movement and conversation in the next room. Many guests recounted their experience of being able to hear the TV and the shower due to the paper-thin walls and suggested that better sound-proofing would make for a better stay.

Awful Beds

A common theme from reviews about the beds at the property were that they were simply awful. Some guests thought they were too hard, some thought they sagged in the middle and some commented that they needed immediately replacing to ensure that guests could get a good night's sleep.

Smelly Rooms

Years of cigarette smells seemed to have worked their way into the soft furnishings and the character of this hotel. Many guests reported smelling foul odors during their stay, some singling out cigarettes as the culprit - which they then complained about in the reviews they left for the hotel.

Rating Overview

Rating trivago Rating Index based on 1457 reviews across the web
8.3 /10
    8.4 /10
    8.3 /10
  • Other Sources
    8.1 /10
8.3 out of 10 based on 1457 reviews