The Pelham London - Starhotels Collezione

15 Cromwell PlaceLondonSW7 2LAUnited Kingdom
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About The Pelham London - Starhotels Collezione

Located in South Kensington, The Pelham London - Starhotels Collezione boasts luxury boutique accommodations in a lovely and convenient location in trendy West London. Free Wi-Fi is offered throughout the property.

Featuring a modern take on classical British style, the rooms also offer many modern amenities including air conditioning, a flat screen TV with a DVD player, a personal safe, and a minibar. The bathrooms feature bathrobes, slippers, and a hair dryer upon request.

Guests can stay fit at the 24-hour fitness centre, and relax in the lobby fireplace lounge. For added convenience, the hotel also offers, concierge, laundry and luggage storage services.

Dining onsite is possible at Bistro 15, which features modern cuisine, a large wine selection, and afternoon tea. Bar 15 is an excellent stop for a drink.

The Pelham London - Starhotels Collezione is located near the Natural History Museum, and the Victoria & Albert Museum. Less than a 15-minute walk is Hyde Park, Kensington Gardens, Royal Albert Hall, and the Harrods department store.


15 Cromwell Place, London, SW7 2LA, United Kingdom
Telephone: +44(20)75898288 | Fax: +44(20)7584 8444 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Telephone
  • Television

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Lovely Location

The Pelham boasts an ideal location for visiting London. Situated in trendy, luxurious residential neighbourhood of South Kensington, guests will be within easy reach of all the major sights in the city. There is plenty of shopping, dining, museums, parks and other sights within walking distance of the hotel, and excellent public transportation connexions assure that you can reach any other part of town as well.

Wake Up Call

If you have a busy day, don't miss out on breakfast. Most guests enjoyed the selection offered by the hotel and said that it was both filling and energising before a long day out.

Superiour Staff

Staff at The Pelham knows the importance of good customer service. The hotel staff ensures every guest gets a warm welcome, and seeks to make everyone's stay special and memorable. In addition to quality hospitality, guests also were pleased with their clean accommodations and the various amenities offered in the rooms.

Negative Reviews

Small Spaces

Reviews regarding room size are very mixed, because some rooms are very small, while others are quite spacious.  This may not be a problem if you're travelling alone, but guests say that the smaller rooms are very uncomfortable if you have two people or more. In addition, the storage space is limited in most rooms.

Mild Noise

Though most guests did not have a problem, some guests reported being bothered by noise, either from neighbours or outside traffic. If you're a sensitive sleeper, it may be wise to bring along some earplugs just in case.

Tech Troubles

Some guests reported that the complimentary Wi-Fi is quite slow, while others also said they also had trouble with TV reception.

Rating Overview

Rating trivago Rating Index based on 1051 reviews across the web
8.8 /10
    10 /10
  • Other Sources
    8.5 /10
8.8 out of 10 based on 1051 reviews